Hybrid HR Operations Coordinator

at Recurly

• Job title: HR Operations Coordinator
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Medellin, Colombia

About the role

• HR Operations Coordinator at Recurly managing employee records, onboarding, and HR processes. Supporting operational and administrative tasks within a SaaS subscription management platform.

Responsibilities

• Maintain accurate employee records in the HRIS (new hires, changes, audits)
• Prepare employment contracts, amendments, and HR letters using templates
• Support onboarding and offboarding processes (documentation, system access, checklists)
• Manage HR inbox or ticket queue and route queries appropriately
• Maintain HR trackers, files, and documentation
• Follow documented HR processes and SOPs
• Support policy distribution and acknowledgements
• Support data accuracy checks and accounting & compliance audits
• Follow documented HR processes
• Build and maintain HR Decks

Requirements

• 0–2 years of experience in HR, operations, or administrative roles
• Strong attention to detail and organizational skills
• Ability to handle confidential information with discretion
• Strong written and verbal communication skills
• Intermediate Excel / Google Sheets skills
• English proficiency (written and spoken) – intermediate to advanced
• Experience supporting HR processes in a global or remote company
• Familiarity with BambooHR or other HRIS systems
• Basic understanding of payroll or benefits processes
• Willingness to learn HR systems, policies, and employment basics

Benefits

• competitive benefits programs and perks designed to fit your needs and the needs of your family.