Hybrid Human Resources Business Partner – EMEA

at billups

• Job title: Human Resources Business Partner – EMEA
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Human Resources Business Partner enhancing employee experience in a remote-first culture at billups. Collaborating with stakeholders to implement HR best practices for EMEA.

Responsibilities

• Develop and implement initiatives to improve employee engagement and satisfaction.
• Together with the EMEA HR Director and cross-functional teams, conduct employee surveys, analyze results, and work with management to address concerns.
• Foster a positive and inclusive workplace culture that aligns with the organization’s values and goals.
• Initiate fun and creative ways of connecting the team in a remote-first work environment.
• Manage employee relations issues, including handling grievances, disputes, and disciplinary actions.
• Ensure compliance with UK and EMEA employment laws and regulations.
• Facilitate communication between management and employees to foster healthy and effective feedback.
• Work together with employees and managers to help identify areas for development and growth.
• Partner with L&D to enhance employee skills and competencies.
• Provide targeted developmental coaching to leaders to strengthen their effectiveness and confidence in leading teams.
• Work with managers to help build career development paths, identify training needs and succession plans.
• Support the performance review process and engage with managers and employees to help them provide effective feedback.
• Implement performance management initiatives aligned with company goals.
• Design and implement onboarding programs that will thrive with our remote-first culture.
• In collaboration with HR Coordinator manage off boarding processes and conduct exit interviews. Work closely with leadership to highlight areas for improvement from the feedback received.
• Manage employment agreements and documentation for the EMEA region, ensuring HR databases are kept up to date.
• Manage employee work authorization and visa across EMEA region.
• Maintain Employee Handbooks and be an expert guide for our employees.
• Build and maintain specific people processes to ensure compliance across the region.
• Ensure HR policies and practices comply with employment laws and regulations.
• Closely collaborate with Payroll & Benefits Manager on EMEA payroll & benefits matters.
• Manage risks related to employment law, including health and safety, data protection, and equality.
• Stay updated on legal changes and advise the business on necessary adjustments to HR policies.
• Support organizational change initiatives, including mergers, restructures, and cultural transformations.
• Develop and implement communication plans to ensure employees understand and engage with change initiatives.
• Work with managers to manage the human impact of change, including addressing concerns and providing support.
• Assist on other special or larger cross functional projects as assigned.

Requirements

• 6+ years of experience in human resources, preferably in the UK and one or more EU countries.
• Exposure to multiple HR functions such as recruitment, employee relations, compliance, and benefits administration.
• Hands-on experience with HRIS systems for managing employee records and generating reports.
• Proven understanding of employment laws and regulations in the EMEA region, UK knowledge a plus.
• Experience handling employee relations issues, conducting investigations, and advising managers on workplace matters.
• Familiarity with payroll processes, benefits administration, and leave management programs, preferably in the UK and across one or more countries in the EMEA region.
• Excellent organizational skills and able to multitask and balance competing demands.
• Exceptional attention to detail with the ability to maintain high levels of accuracy in complex tasks.
• Ability to work autonomously and collaboratively in a fast-paced scale up environment.
• Approachable and responsive team player with a proactive, problem-solving and hands-on mindset.
• Fluent in written and spoken English, additional European languages are desirable and preferred.
• Ability to express ideas and thoughts clearly, both orally and in written form.
• Experience delivering the highest standards of client service levels. A growth mindset with the confidence to apply this within your work.
• Good relationship management skills, including the ability to communicate with senior directors and peers—both internally and externally—and establish and maintain excellent rapport.
• Demonstrating tact and diplomacy in communicating with external clients, as well as with colleagues internally.
• Excited about bringing creativity and passion to your work, embracing change and innovation.

Benefits

• Well-being programs including medical, dental and vision benefits (varies by market)
• Generous 401(k) match program (USA) and pension schemes (global markets)
• Annual bonus plans
• Equity grants (specific titles are eligible)
• Generous holiday and paid time off
• Learning & Development offerings
• Paid maternity leave and paternity leave (varies by country)