All too often, people living with a disability or mental health are overlooked.
That’s why we’re here – to make sure their voices are heard and their needs are met.
At Accord™, we make it possible for people living with disabilities to achieve their personal and career goals and live life to the fullest.
Whether it’s finding a place to live, developing skills, living independently, or finding a job in the community, Accord™ can help.
Our services and programs lead the way forward in person-centric thinking! We’re leading the way in our community when it comes to Mental Health!

Accord

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manager

All too often, people living with a disability or mental health are overlooked. That’s why we’re here – to make sure their voices are heard and their needs are met. At Accord™, we make it possible for people living with disabilities to achieve their personal and career goals and live life to the fullest. Whether it’s finding a place to live, developing skills, living independently, or finding a job in the community, Accord™ can help. Our services and programs lead the way forward in person-centric thinking! We’re leading the way in our community when it comes to Mental Health!

• Developing a community support plan (goals) for each of our individuals. (Typical caseload is 40-45 individuals)
• Assisting the individual to access services, develop service agreements and documentation through case notes
• Informing the person or legal guardian of service options that are a fit for their needs
• Meeting one-on-one with each individual at least twice a year to evaluate progress and to adjust the individual's needs as needed.
• Help Identification of potential providers that will guide each individual towards those goals.
• Evaluation and monitoring of the services identified in the plan.
• Making sure to follow the case management rule 185.
• Complying with MN Health Care Programs in relation to the delivery of waiver services (such as CADI, BI, EW, DD) including having MnChoices assessments completed with individual plans in place and using state systems as required.

Case Manager

Case Manager providing support services for individuals with disabilities in Dakota County. Coordinating care and developing support plans to enhance community-based assistance.

• Listen-Learn-Lead: Model the mission and values of Accord, helping people to live their greatest lives.
• Implement Leadership, Management, and Accountability (LMA) practices to set a clear path for leaders, managers, and teams to achieve shared goals. LMA practices are the building blocks of effective organizations, helping companies align goals, track performance, and create a culture where every team member understands their role and responsibilities. LMA ensures that leaders inspire, managers organize, and teams stay accountable to drive business success.
• Effectively execute and achieve productivity strategies, goals, and improvements. Set clear expectations, monitor performance, and ensure that individuals and teams follow through on productivity initiatives.
• Implement and maintain strategies and efforts to retain employees. Take ownership of retention goals, monitoring key factors influencing retention and addressing challenges that may lead to turnover or disengagement.
• Manage relationships with business partner, ensuring professional conduct and alignment with shared goals. Maintain transparent communication, fulfilling obligations and ensuring that partnerships contribute positively to both parties’ success.
• As a subject matter expert (SME) in case management, ensure that services are delivered in a specialized, high-quality manner, in compliance with contractual obligations, and that they meet the needs of the people supported. Provide expert guidance and advanced expertise in case management services, serving as a trusted resource for employees and the team.
• Apply the Entrepreneurial Operating System (EOS) and tools to align training initiatives with business objectives.
• Manage a high performing team poised for growth; supervise approximately 15 employees.
• Meet regularly with supervisees to ensure timely feedback, answer questions, and identify trends or issues such as training needs.
• Shadow/observe employees at least twice annually to measure competency and provide clear feedback about communication and work approaches.
• Ensure compliance with all contractual requirements, licensure regulations, and Agency policies.
• Manage productivity of team members and ensure minimum productivity standards are consistently met.
• Meet or exceed minimum billing standards.
• Address any employee performance concerns with the Senior Director, Associate Director, and Human Capital and follow up as directed to provide coaching, feedback, and performance improvement plans, when needed.
• Collaborate with the Continuous Improvement team to ensure excellence and quality services; monitor for accuracy, compliance, and rapid identification of flash audit discrepancies and ensure corrections are made in a timely manner.
• Manage employees across multiple counties to coordinate operations, ensure compliance, and support cross-functional case management services.
• Collaborate with the Continuous Improvement Team to provide training for new and current employees using approved training materials and approaches to ensure health, safety, and protection of the rights of persons supported.
• Lead regular team meetings; cascade updates and other information as required.
• Meet budgeted staffing needs; interview prospective candidates and make employment offers to applicants.
• Manage program outreach; build relationships with community partners including case managers, prospective employers, and other stakeholders to grow the division.
• Complete documentation of any billable services provided in the selected electronic health record/database system within 1 business day of providing services.
• As a mandated reporter, respond and report all incidents that occur while providing services to protect the health and safety of and minimize risk of harm to the person(s) supported.
• Be forward thinking; identify and propose opportunities to grow the program.
• Serve as a representative of the agency to the people we support, our community partners and external constituents. Be a positive role model for other employees.
• Demonstrate excellent written and oral communication skills/abilities.
• Collaborate with the Senior Director and Associate Director to monitor program expenses and revenues; investigate issues and offer solutions to resolve financial problems.
• Review and approve expenses for all direct reports.
• Travel locally for work with limited overnight travel possible.
• Perform other duties as required or assigned.

Case Management Manager

Manager of Case Management at Accord overseeing high-quality services for individuals with disabilities. Leading team efforts to achieve compliance and continuous improvement in service delivery.

events

• Developing a community support plan (goals) for each of our individuals.
• Assisting the individual to access services, develop service agreements and documentation through case notes
• Informing the person or legal guardian of service options that are a fit for their needs
• Meeting one-on-one with each individual at least twice a year to evaluate progress and to adjust the individual's needs as needed.
• Help Identification of potential providers that will guide each individual towards those goals.
• Evaluation and monitoring of the services identified in the plan.
• Making sure to follow the case management rule 185.
• Complying with MN Health Care Programs in relation to the delivery of waiver services (such as CADI, BI, EW, DD) including having MnChoices assessments completed with individual plans in place and using state systems as required

Case Management

Join Accord as a Case Manager to support individuals with disabilities in Dakota, Hennepin, and Washington County areas through community support plans and service coordination.

Case Manager at ACCORD responsible for enhancing case management services for individuals with disabilities. Evaluating needs, creating care plans, and coordinating care in Washington County.

vice-president

• Responsible for providing leadership to assure the continued growth and success of an array of services and programs
• Accountable for programmatic leadership, financial oversight, and management of multi program service areas
• Oversee implementation of annual program operating objectives
• Develop positive working relationships with political leaders and government administrations
• Recruit, select, develop, and retain key program leaders in the organization

Vice President, Programs

Vice President of Programs at Accord overseeing services for individuals with disabilities. Leading program development, management, and financial oversight to achieve organizational goals.

human-resources

• Set objectives for the HR operations and track progress
• Manage, monitor, and improve HR workflows, systems and databases
• Overall responsibility for development, execution, and management of compensation and benefits plans
• Manage, monitor and create reporting, including detailed reporting of key HR metrics; ensure integrity of HR data
• Employee Relations: Act as a coach/consultant to managers and employees regarding HC policies, practices and procedures
• Making recommendations to improve HR Ops technology to automate processes which in turn minimize administrative overhead
• Perform other responsibilities and duties as directed or assigned

Senior Director – HR Operations

Sr Director overseeing HR Operations at Accord. Focusing on operational functions, compensation, benefits, and employee relations in a hybrid work setting.

• Listen-Learn-Lead: Model the mission and values of Accord, helping people to live their greatest lives.
• Implement Leadership, Management, and Accountability (LMA) practices to set a clear path for leaders, managers, and teams to achieve shared goals.
• Effectively execute and achieve productivity strategies, goals, and improvements.
• Implement and maintain strategies and efforts to retain employees.
• Manage relationships with business partner, ensuring professional conduct and alignment with shared goals.
• As a subject matter expert (SME) in case management, ensure that services are delivered in a specialized, high-quality manner.
• Apply the Entrepreneurial Operating System (EOS) and tools to align training initiatives with business objectives.
• Manage a high performing team poised for growth; supervise approximately 15 employees.
• Meet regularly with supervisees to ensure timely feedback, answer questions, and address trends or issues.
• Ensure compliance with all contractual requirements, licensure regulations, and Agency policies.
• Collaborate with the Continuous Improvement team to ensure excellence and quality services.

Manager of Case Management leading a team at Accord to deliver person-centered case management services. Focused on leadership, compliance, and community collaboration.

Accord

About the company

Open jobs

7 jobs found

Case Manager

Accord

Case Management Manager

Accord

Case Management

Accord

Case Manager

Accord

Vice President, Programs

Accord

Senior Director – HR Operations

Accord

Case Management Manager

Accord