Oversee core People lifecycle and payroll processes at 10x Banking. Collaborate with teams for compliance and efficiency across UK and Australia operations.
About the role
- People Systems Support role maintaining HR systems and supporting users. Responsible for technical support, training delivery, and data governance.
Responsibilities
- Act as the first point of contact for HR system queries, maintaining clear records of queries, resolutions, and process improvements.
- Troubleshoot issues and escalate more complex cases to the People Systems Manager.
- Support communication of system changes, release notes, and project updates.
- Maintain up-to-date process documentation and standard operating procedures. Identifying inefficiencies and suggesting improvements.
- Support the delivery of training for new features and system updates.
- Help develop user guides, training content, and support materials.
- Assist during system rollouts to ensure smooth adoption.
- Support GDPR compliance, data governance, and audit requirements.
- Help conduct data quality checks and work with teams to resolve issues.
- Assist with system configuration and maintenance across platforms (e.g., MyJ, Pinpoint).
- Support system integrations and implementation activities, including acquisitions.
Requirements
- **Essential**
- Experience supporting users or customers with technical or system queries.
- Strong organisational skills and ability to independently prioritise effectively.
- Excellent attention to detail and confident IT capability.
- Clear, professional communication skills (written and verbal).
- Ability to follow structured processes while accurately documenting, tracking, and following up on tasks.
- Problem‑solving mindset with the ability to escalate when needed.
- Experience supporting training delivery or creating guidance materials.
- Understanding of data security, confidentiality, and accuracy.
- Collaborative team player with a proactive, curious approach.
- Flexibility and adaptability in a fast‑changing environment.
- High levels of integrity and discretion when handling sensitive employee data.
- **Desirable**
- Experience in HR, HR systems, or a similar administrative/technical support role.
- Exposure to system configuration, workflow management, or system implementations.
- Experience in a fast‑paced, multi‑site, or global business.
- Ability to analyse data and spot trends or data quality issues.
Benefits
- You’ll be part of a supportive, friendly, and growing People Systems team, with opportunities to learn, develop your skills, and contribute to meaningful improvements across our People operations.
- **If you enjoy helping teams work smarter, improving processes, and learning new systems, we’d love to hear from you.
- **Our benefits include:
- **Financial perks:** Pension scheme, length of service rewards, and referral bonuses.
- **Exclusive discounts:** MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts.
- **Health & wellbeing:** Flu jabs, eyecare vouchers, and an Employee Assistance Programme.
- **Mental health support:** Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders.
- **Family-friendly:** Enhanced maternity/paternity leave, birthday off, and holiday trading scheme.
- **Community engagement:** Volunteer days and collaboration with local charities.
- **Generous holiday:** 25 days, plus buy/sell options.
- **Employee voice:** Regular “My Voice” surveys and follow-up check-ins to drive meaningful change.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
P&C Operations Coordinator supporting HR administration and employee experience at Pinewood.AI. Engaging with employees and enhancing company culture within a growing international tech industry.
People Officer role at Stolt Tank Containers, handling HR operations and compliance in Ljubljana. Supporting recruitment, onboarding, and performance management in a bilingual environment.
HR Consultant responsible for creating and implementing employee development tools at Libri, a leading bookseller. Collaborate with management and staff to enhance organizational growth and employee training.
People Operations Partner responsible for enhancing HR systems at Cresta, an AI company revolutionizing customer conversations. Focused on scalability and data intelligence in a hyper - growth environment.
People Practices Advisor ensuring best - in - class employee experience at DPR Construction. Involves supporting employee engagement, onboarding, and cultural programming.
Global Functions People Programs Lead at HP, managing people initiatives and executive communications with a focus on transforming organizational capabilities and fostering collaboration.
Operations & People Manager supporting Silk Commerce and OverCast Digital with HR and training programs. Leading recruitment, onboarding, and internal team events in a fast - paced environment.
People Performance Partner managing employee relations while driving performance and engagement at IGD. Supporting leaders with best practices and compliance for employee lifecycle management.
People & Culture Specialist enhancing HR operations at Vivier Pharma, a pharmaceutical skincare company. Supporting key functions like employee relations, recruitment, and compliance in a hybrid role.