Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business.
Pinewood’s cloud based secure end-to-end eco-system unlocks the value of every customer.
The Pinewood.AI system gives customers a real-time understanding of all operations and activities, from a high-level down to granular transactional detail through our integrated BI reporting suite.
The Pinewood system enables everyone across the business to be informed anytime, anywhere with a single view of the customer at any stage.
Pinewood.AI is the only Automotive Intelligence Platform built by car people for car people.

Pinewood.AI

Browse and apply for open jobs at Pinewood.AI.

full-stack-engineer

Pinewood.AI is a company that provides a secure and scalable ecosystem of applications designed specifically for dealership groups in the automotive industry. Their solutions aim to unlock business value, enhance performance, and drive profitability through real-time data analytics and unified data management. With certifications in ISO 27001 and ISO 9001, Pinewood.AI prioritizes data security and simplifies processes for automotive professionals across 21 countries.

Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business. Pinewood’s cloud based secure end-to-end eco-system unlocks the value of every customer.  The Pinewood.AI system gives customers a real-time understanding of all operations and activities, from a high-level down to granular transactional detail through our integrated BI reporting suite.  The Pinewood system enables everyone across the business to be informed anytime, anywhere with a single view of the customer at any stage. Pinewood.AI is the only Automotive Intelligence Platform built by car people for car people.

• Lead a team of developers and senior engineers within the Cape Town hub, providing day-to-day technical direction and support.
• Collaborate closely with UK-based Product and Engineering teams to deliver high-quality features and enhancements for the Pinewood Automotive Intelligence Platform.
• Remain hands-on in coding, design, and architecture, promoting best practices across the full .NET stack.
• Mentor and coach team members, helping them grow their technical capability and encouraging a culture of learning and improvement.
• Ensure the team delivers scalable, secure, and maintainable solutions that meet enterprise SaaS standards.
• Support the Engineering Manager with shaping local engineering processes, CI/CD pipelines, and development practices.
• Participate in architectural discussions, contributing to long-term technical decisions.
• Encourage strong communication and collaboration across the Cape Town and UK engineering teams.
• Diagnose complex issues, review code, and lead the resolution of technical challenges.
• Contribute to building a positive, high-performing team culture within the new hub.

Lead Software Developer

Lead Developer overseeing a team in Cape Town, building scalable solutions for Pinewood Automotive Intelligence Platform. Collaborating with UK teams and shaping engineering practices in South Africa.

product-manager

• Support the definition and execution of product strategy for OEM integrations within the Pinewood.AI platform.
• Work closely with the OEM Product Managers to shape integration enhancements aligned with business goals, customer needs, and partner requirements.
• Contribute to roadmap development and backlog prioritisation, defining clear outcomes and success measures.
• Gather, analyse, and document technical requirements, user stories, and acceptance criteria for integration-focused features.
• Translate complex technical concepts into clear specifications for both technical and non-technical stakeholders.
• Create and maintain clear process flows, sequence diagrams, and data-mapping documentation to support development and delivery.
• Collaborate closely with developers and architects to understand technical constraints, opportunities, and integration patterns.
• Identify dependencies, risks, and potential data or integration challenges early, supporting proactive resolution.
• Support stakeholder engagement with OEM partners, helping to manage expectations and ensure shared understanding.
• Build strong working relationships across product, delivery, commercial, and technical teams, contributing to a culture of continuous improvement.

Associate Product Manager – OEM

Associate Product Manager specializing in OEM integrations at Pinewood.AI. Collaborating with teams to shape and deliver integration capabilities for the Automotive Intelligence Platform.

sales

• Own and lead Pinewood.AI’s commercial strategy across South Africa, setting clear priorities, revenue targets, and routes to market across the full Pinewood.AI product portfolio.
• Shape and execute a structured go-to-market approach, defining priority segments, target accounts, and expansion opportunities across South Africa and selected African markets.
• Establish Pinewood.AI’s presence as a credible, strategic technology partner, with responsibility for supporting market entry and growth under defined, ring-fenced commercial models where appropriate.
• Proactively generate new opportunities through executive networking, referrals, and strategic introductions, rather than reliance on inbound demand.
• Establish and maintain trusted, senior-level relationships with OEMs, NSCs, large dealer groups, and commercial partners across the region.
• Lead discovery-driven, consultative sales engagements that uncover latent needs, shape customer vision, and influence buying criteria before formal procurement processes begin.
• Build, manage, and forecast a balanced sales pipeline, combining near-term opportunities with longer-term, high-value strategic deals to drive consistent revenue growth.
• Navigate and lead complex, multi-stakeholder negotiations, shaping commercial structures and ensuring Pinewood.AI is positioned as the preferred long-term technology partner.
• Own the commercial close, maintaining confidence, momentum, and executive alignment throughout the sales cycle.
• Use market intelligence, customer insight, and performance data to continuously refine regional sales strategy, positioning, and go-to-market execution.
• Work closely with internal teams to align customer engagement strategy, solution positioning, and commercial models to market needs.
• Provide leadership and direction that fosters a high-performance, results-driven, opportunity-focused sales culture, with accountability against performance-based objectives.

Sales Director

Sales Director responsible for market strategy and revenue growth in South Africa for Pinewood.AI. Leading consultative sales processes and establishing key partnerships in the automotive sector.

• Support Product Managers in defining and delivering product enhancements across multiple modules of the Pinewood.AI platform, including sales, aftersales, parts, CRM, F&I, reporting, and core platform capabilities.
• Contribute to product discovery, research, and problem definition, from early exploration through to release and value tracking.
• Write and support clear, well-structured product requirements aligned to user needs and business goals.
• Assist with backlog management and prioritisation using data, customer insight, and stakeholder feedback.
• Own defined problem spaces or customer segments, building strong understanding of their challenges and opportunities.
• Conduct customer interviews, surveys, and research to validate problems and inform product decisions.
• Collaborate closely with Architects, Developers, Designers, Project Delivery Managers, and Account Management to ensure shared understanding and smooth delivery.
• Contribute to roadmap planning, balancing innovation, platform evolution, and core product improvements.
• Support market and competitor analysis to understand customer expectations and Pinewood.AI’s positioning.
• Help communicate product progress, delivery plans, and feature benefits clearly across the business and with customers and partners.

Associate Product Manager

Associate Product Manager supporting product enhancements across Pinewood.AI’s automotive platform. Collaborating with cross-functional teams to deliver impactful solutions for dealership workflows.

implementation-specialist

• Implement and configure the Pinewood.AI platform in new and existing dealerships, focusing on the Accounts module.
• Lead high-quality implementation projects, ensuring smooth transitions from legacy systems through to Go Live.
• Work closely with dealership stakeholders to understand finance requirements and align system configuration with business processes.
• Deliver clear, engaging, and tailored training sessions for finance teams, including accounts clerks, assistant accountants, and accountants.
• Provide ongoing consultancy, both onsite and remotely, to support adoption and optimisation.
• Proactively identify opportunities to improve implementation practices and enhance customer experience.
• Continuously develop your system knowledge across financial modules, functionality, and integrations.
• Act as a trusted advisor, helping customers gain the maximum value from our Automotive Intelligence Platform.

Training and Implementation Consultant

Pinewood.AI seeking experienced automotive professionals to join training and implementation team. Specializing in the Accounts module to help retailers improve financial processes and operations.

financial-planning-and-analysis

- Be the first point of contact for Financial Application Support queries raised by customers, responding quickly and professionally across all channels.
- Provide clear, helpful advice and resolutions to users experiencing issues with the Pinewood.AI platform, using available knowledge resources and internal workflows.
- Accurately log every customer interaction in Zendesk, ensuring information is complete, easy to follow, and useful for future reporting and quality checks.
- Where an issue can’t be resolved at first contact, triage and escalate it to the second-line team with all the necessary detail, doing so quickly and clearly.
- Keep customers regularly updated on their open tickets in line with our service level expectations, and make sure they always know what to expect next.
- Take ownership of your own performance by tracking your KPIs (response time, resolution rate, customer satisfaction), and working with your Team Leader to improve where needed.
- Actively contribute to team goals, helping to manage workload across the team and jumping in to support others when needed.
- Build your system and product knowledge by following your onboarding and learning plan, staying curious and engaged as the platform evolves.
- Flag critical or high-priority issues to your Team Leader promptly, and keep customers reassured through clear, confident communication until resolution.
- Represent Pinewood.AI with professionalism, empathy, and a customer-first mindset in every interaction


First Line Support Consultant – Finance Apps Support

First Line Application Support Consultant for Finance Apps based in Cape Town, South Africa. Supporting finance-related applications with a customer-focused approach in a collaborative environment.

Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business. Pinewood’s cloud based secure end-to-end eco-system unlocks the value of every customer. The Pinewood.AI system gives customers a real-time understanding of all operations and activities, from a high-level down to granular transactional detail through our integrated BI reporting suite. The Pinewood system enables everyone across the business to be informed anytime, anywhere with a single view of the customer at any stage. Pinewood.AI is the only Automotive Intelligence Platform built by car people for car people.

Pinewood.AI

About the company

Open jobs

6 jobs found

Lead Software Developer

Pinewood.AI

Associate Product Manager – OEM

Pinewood.AI

Sales Director

Pinewood.AI

Associate Product Manager

Pinewood.AI

Training and Implementation Consultant

Pinewood.AI

First Line Support Consultant – Finance Apps Support

Pinewood.AI