Employee Relations Specialist providing HR support and managing grievances. Assisting with AWARE hotline reports and corporate policy questions in the cruise industry.
Responsibilities
Assist with Union grievances, including reviewing relevant HR-documents, direct communication with the Union, and overseeing the tracking and close-out of grievances.
Assist with intake, assignment, and monitoring of HR-related AWARE hotline reports.
Provide support with information gathering and preparing documentation related to HR-related AWARE hotline reports and Union grievances, in order to ensure thorough investigations and proper closure.
Assist with responding to the fleet and shoreside questions relating to corporate policies, Collective Bargaining Agreements (CBAs), Safety and Quality Manuals (SQMs), and the Maritime Labor Convention (MLC).
Support Employee Relations team in connection with HR-related audits.
Perform other duties as assigned, such as tasks related to Employee relations team projects and initiatives.
Requirements
Bachelor’s Degree
Experience in HR and/or cruise industry preferred
Strong interpersonal and relationship-building skills
Strong written and verbal communication skills
Commitment to professionalism, timelines, accuracy, follow-through, and anticipating business needs
Strong analytical, problem-solving, and project management skills
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