Human Resources Werkstudent supporting HR tasks in a global tech group based in Hanau, Germany. Involvement in recruiting activities, HR projects, and administrative duties with flexible hours.
About the role
- Associate Analyst managing crew air travel logistics at Royal Caribbean Group. Analyzing flight data and ensuring compliance while optimizing costs and enhancing crew travel experience.
Responsibilities
- Manage crew air travel logistics by analyzing flight data
- Ensure compliance with travel policies
- Implement cost-saving strategies
- Optimize ticketing processes and reduce expenses
- Improve crew movement strategies
- Conduct flight availability searches, book flights, issue tickets
- Manage and respond to Salesforce case queues
- Review and process Passenger Name Records (PNRs)
- Analyze and process fare refunds and ticket exchanges
- Verify and modify flight schedules
- Coordinate with Scheduling to present optimal options for crew movement
- Stay up to date with training and learning courses
- Develop and implement process improvements
- Conduct daily reviews of refund opportunities and ticketing data
- Adapt to airline industry changes
- Verify travel documentation requirements
Requirements
- 4-year degree in a related field (Workforce Scheduling, Logistics, Airline, Cruise Line, or Travel Agency Services) and/or equivalent professional experience
- Strong analytical and problem-solving skills
- Exceptional written and verbal communication skills
- Highly organized with acute attention to detail
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Experience working with airline reservation systems (Sabre GDS preferred)
- Ability to assess cost impact related to crew movement and fleet operations
- Knowledge of global travel regulations
- Strong critical thinking skills
- Experience with airline contracts, fare negotiations, and cost-saving initiatives is a plus
Benefits
- Competitive compensation and benefits package
- Excellent career development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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