HR Business Partner managing strategic planning and HR projects for a global company fostering excellent employee relations. Leading consistent HR initiatives aligned with business objectives in a supportive work culture.
About the role
- Junior HR Services Assistant delivering team member HR service support at QVC Group. Operates as first point-of-contact for HR policies and processes in a hybrid role.
Responsibilities
- Delivers Team Members HR Service support to managers and Team Members
- Provides information and resolution to issues about calls and emails in a timely, courteous, and professional manner, providing high-quality, timely and professional customer service
- Performs HR data entry into Workday and resolves Service Now tickets
- Takes initiative to maintain documentation and current knowledge and understanding of People policies, practices, and procedures, creates process maps where applicable
- Performs duties as assigned by the Manager
Requirements
- Availability to work from 3 pm to 11 pm and 5 pm to 1 am
- A customer service mindset and a proactive way of working to service the customers in a “can do” attitude
- Fluent English
- Readiness to develop within the field of HR
- Excellent communication skills, ability to operate in international, matrix organization and consumer-oriented attitude
- Ability to work independently and as a team member
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Experience in HR or Customer Service (will be an asset)
Benefits
- Private medical care
- Life Insurance
- Access to MyBenefit platform (Multisport included)
- Eye-care reimbursement
- Company performance-related bonus
- Referral program with a financial bonus
- 1 day extra of annual leave for company-driven initiatives
- Mental health support line for you and your relatives
- Attractively located office with free parking space for employees
- Whistleblower Protection Act
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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