Onsite HR Service Center Associate

Posted 15 hours ago

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About the role

  • Human Resources Service Center Associate responsible for delivering HR support to Ascensus associates and leaders. Managing inquiries, benefit programs, and Workday processes for internal clients.

Responsibilities

  • Delivering support to Ascensus associates, leaders and the Human Resources team
  • Provide a high level of support for internal clients
  • Respond to level one cases regarding associate benefit programs, human resources policies and programs
  • Assign level two Help cases to the appropriate HR Center of Excellence team
  • Manage full life cycle of assigned cases from acknowledgment to follow up and resolution
  • Maintain associates’ data in Workday
  • Assist leaders with Leader Self Service tasks and inform associates how to use Workday
  • Process assigned Workday tasks and processes timely
  • Responsible for protecting, securing, and proper handling of all confidential data

Requirements

  • A bachelor’s degree in any stream
  • At least 1 - 2 years of experience in HR Shared Services in a global organization for US and India based associates to medium to large size organizations
  • Experience in Workday is a plus
  • Proficiency in MS Office and excellent written and verbal communication skills
  • Ability to manage multiple demands on time and work with cross-functional teams
  • Proven track record of collaborating with others to deliver fast, positive results
  • Strong analytical abilities and Excel skills
  • Organized with experience in coordinating projects
  • Proactive and collaborative team player with strong problem solving and conflict resolution skills
  • Strong written and spoken English language skills

Benefits

  • Equal Opportunity Employer
  • Reasonable accommodations for qualified individuals with disabilities

Job title

HR Service Center Associate

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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