Hybrid Account Manager

at Prudential Financial

• Job title: Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $82,500 - $136,100 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Seattle, United States

About the role

• Premier Account Manager managing customer accounts in Group Insurance for Prudential. Focusing on revenue growth, customer satisfaction, and relationship building with clients and internal partners.

Responsibilities

• Exercising responsibility for management of assigned book of business
• Building and maintaining cooperative relationships with clients, brokers, and internal business partners
• Generating profitable revenue growth by retaining existing customers, expanding business, and achieving customer satisfaction
• Collaborating with Premier Sales Executives and Regional Account Directors to identify business growth opportunities
• Coordinating enrollment, sales, and support services for assigned accounts (100 - 500 lives)
• Actively participating in special projects throughout the year
• Providing ongoing coaching and mentoring to peer group
• Updating reporting source systems

Requirements

• Active Life and Health Insurance license or obtained within 30 days of hire
• Minimum of 30% travel required
• Demonstrated success in servicing multiple small to medium financial/insurance accounts
• Three (3) plus years of relevant Group Insurance experience
• Self-motivation with the ability to work independently and provide timely results
• The ability to develop and grow relationships, while maintaining targeted retention rates
• Proven ability to successfully partner with consultants, brokerage firms and/or third-party administrators
• Excellent written/verbal communication and presentation skills
• Strong organization and time management skills
• Solid knowledge of group insurance products and services

Benefits

• Medical, dental, vision, life insurance, disability insurance
• Paid Time Off (PTO)
• Leave of absences, such as parental and military leave
• 401(k) plan with company match (up to 4%)
• Company-funded pension plan
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
• Employee Stock Purchase Plan