Account Manager at Ancora, helping clients with enrollment in educational programs and maintaining relationships. Managing communications with prospective students and ensuring admissions requirements are met.
About the role
- Account Manager driving revenue growth in existing accounts for a payment solutions company based in Shanghai. Building client relationships and managing contract negotiations in a fast-paced environment.
Responsibilities
- Manage a portfolio of clients at PPRO, driving new commercial opportunities with key decision-makers and influencers
- Act as a trusted advisor who understands clients' payment needs and uses PPRO's solutions to help their business grow
- Develop and execute account plans to grow revenue and portfolio share
- Identify and pursue cross-selling and upselling opportunities
- Manage contract negotiations and renewals
- Ensure customer satisfaction and retention
- Analyse and report on account performance and market trends
- Develop and implement strategies to mitigate risk and increase customer loyalty
- Collaborate with cross-functional teams to deliver on customer needs and objectives
Requirements
- 1yrs + payments experience in account management, partnerships and or sales
- Ability to build and maintain strong relationships with our clients and internal stakeholders
- Proven track record of achieving revenue targets and growing portfolio share
- Strong business acumen and analytical skills
- Excellent communication and interpersonal skills
- Experience managing complex contract negotiations and renewals
- Ability to work independently and as part of a team in a fast-paced environment
- Experience in the technology or software industry is a plus
- Fluent in English and Mandarin
- Based in Shanghai
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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