Senior Relationship Manager managing key strategic clients for Iress, Australia's technology company. Building trusted partnerships and driving client success to enhance revenue growth.
About the role
- Senior Account Manager at FBMC coordinating client activities and ensuring satisfaction at Jackson Health Systems. Leading services while developing management team members for high performance.
Responsibilities
- Serve as the primary point of contact for assigned clients; conduct regular communication and onsite visits to assess satisfaction and present deliverables.
- Lead and execute open enrollment activities, including presentations, health fair coordination, and vendor engagement.
- Implement best-practice service models to ensure consistent, high-quality delivery and adherence to contractual obligations.
- Identify opportunities for account growth through renewals, expanded scope, and additional service offerings in benefits and total rewards programs.
- Collaborate with Account Executives to develop communication, education, and strategic initiatives aligned with client goals.
- Support negotiation strategies with carriers and vendors in partnership with Stealth or similar internal teams.
- Prepare and deliver professional client-facing materials, including stewardship reports, communication pieces, RFP responses, renewal presentations, and proposals.
- Ensure accuracy, timeliness, and professionalism in servicing accounts from onboarding to renewals, including CRM documentation.
- Monitor claims trends, compliance requirements, and client business developments; provide proactive recommendations and solutions.
- Access and coordinate expert internal resources (analytics, legal, HR, wellness, communications, technology) to support client objectives.
- Assist leadership with recruiting, training, and developing account management team members.
- Ensure team engagement and alignment with service standards and client deliverables.
- Provide ongoing coaching, quality review, and performance feedback.
- Establish expectations, ensure accountability, and manage team workload to meet deadlines.
- Conduct annual performance and compensation reviews for service staff.
- Promote organizational goals, vision, and processes within the team.
- Act as a resource and subject-matter expert in areas such as insurance products, technology systems, industry trends, and consultative service techniques.
Requirements
- High School Diploma or GED required; Bachelor’s degree preferred
- Minimum 8 years of experience in employee benefits, account management, sales, marketing, or related fields
- Minimum 2 years of supervisory or staff management experience
- Active State Life & Health License required
- Professional designations preferred:
- Certified Employee Benefits Specialist (CEBS)
- Registered Employee Benefit Consultant (REBC)
- Registered Health Underwriter (RHU)
- Chartered Healthcare Consultant (ChHC)
- Strong working knowledge of benefit programs, insurance markets, and industry vendors.
Benefits
- FBMC provides a competitive compensation package that includes a health plan
- a 401(k) with company matching
- paid time off (including sick days and vacation)
- a Wellness Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Channel Partner Manager driving revenue for Ramp through new Franchise partnerships and strategic relationship development. Working cross - functionally to scale the go - to - market strategy with multiple stakeholders.
Supply Account Manager optimizing app monetization in Brazilian market for adjoe's global advertising ecosystem. Collaborating with partners to drive engagement and retention through strategic insights and data analysis.
Commercial Account Manager managing major service providers in Germany for HPE Networking solutions. Supporting service creation and building industry relationships in B2B environments.
Drive commercial results through indirect channels while managing strategic partnerships at Sem Parar Empresas. Focus on sales opportunities and maximizing revenue in the benefits market.
Partnership Executive managing indirect channels for benefits market. Prospecting strategic partners and ensuring annual revenue targets are met through effective relationship management.
Wealth Client Relationship Manager at TIAA partnering with advisors to support high - net worth clients. Managing client relationships and providing sales support in a collaborative environment.
ENT Consultant executing direct sales strategy within assigned territory for healthcare company. Proctoring trained physicians and maintaining records in CRM system while achieving sales goals.
Key Account Manager driving revenue growth and strategic relationships in HVAC/R market for Littelfuse. Leading OEM collaborations and expanding product adoption in advanced automation and energy efficiency.
Key Account Manager responsible for sales and customer relationship management at CMA CGM in Houston. Managing territory plans and developing client relationships to exceed sales targets.