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TravelersDirector, Agile Product Owner
Director, Agile Product Owner at Travelers leading a cross - functional team to deliver solutions in an agile manner focusing on user needs. Collaborating with stakeholders to achieve defined outcomes.
About the role
- Own the Account Verification strategy and roadmap, from long-term vision to near-term priorities, grounded in customer and business outcomes.
- Reimagine the Auth experience to unlock new use cases (recurring payments, e-commerce, account funding) through modern, flexible verification flows.
- Expand verification capabilities across a growing set of methodologies: open banking, database auth, microdeposits, and beyond.
- Drive self-serve, experimentation, and orchestration tools that empower developers and operators to configure and optimize verification paths without code.
- Partner across Plaid to create cohesive experiences across account setup, risk management, and money movement.
- Represent Plaid internally and externally as a product thought leader, shaping how customers, partners, and the industry view account verification.
- Operate like an owner. Move quickly, make bold decisions, and bring creative energy to scaling one of Plaid’s most essential products.
Requirements
- 10+ years of experience, including 5+ in product management or equivalent founder/operator roles.
- Proven success building and scaling B2B or infrastructure products, ideally in fintech or payments.
- Strong mix of strategic vision and executional drive; able to see the big picture while sweating the details.
- Exceptional communication and stakeholder management skills across technical and business audiences.
- Demonstrated ability to thrive in ambiguous, high-growth environments and lead with conviction.
- Track record of cross-functional impact, influencing design, engineering, and GTM teams to deliver results.
- Hands-on comfort with data and AI tools for writing, analysis, prototyping, and experimentation.
Benefits
- health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
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