Customer Support Specialist assisting the Mable community through high - volume inbound calls. Advocating for users and providing guidance while maintaining service excellence.

Mable is an online platform allowing people to connect with care and support in their local community.
Founded in 2014, Mable has become Australia's largest online community of independent support workers who offer their services directly to people who are seeking aged care or disability support.Through our easy-to-use, simple online platform, we provide communities an effective means of connecting so people seeking care and support can find the right worker.
At the same time, Mable gives independent workers the opportunity to build their business and be their own boss as an aged care or disability support worker.Mable began when our co-founder Peter Scutt teamed up with his friend and colleague, Tony Charara, after struggling to find the right home care solution for his parents.
That collaboration resulted in an entirely new concept in community care led by the people that matter, which we've been constantly refining and improving upon ever since.Today, Mable is proud to offer Australia’s largest and most diverse online community of independent support workers.
Together, we’re redefining support for disability and aged care in Australia – one connection at a time.To see what's possible on Mable, visit mable.com.au.
Browse and apply for open jobs at Mable.
Customer Support Specialist assisting the Mable community through high - volume inbound calls. Advocating for users and providing guidance while maintaining service excellence.
Payments and Claims Specialist for HomeMade, facilitating payment processes and supporting customer service teams. Collaborating on data processing and maintaining customer accounts accurately.
Manager leading Customer Success team for Australia's healthtech platform. Driving sales performance and optimizing customer experiences through coaching and metrics ownership.
Collections Specialist at HomeMade, focusing on managing customer accounts and providing financial support. Join a dedicated team improving the aged care sector through technology.
Technical Trainer at HomeMade delivering and evaluating training programs for customer experience improvement. Join a hybrid team making impactful changes in care and support sector.
Moderation Supervisor ensuring customer safety on Mable's platform providing aged and disability support services. Supervising operations, managing a team, and enhancing customer experience through effective moderation practices.
QA Coach role at Mable focusing on software quality improvement and automation practices in Australia. Collaborating with cross - functional teams to implement best practices.
Client Accounts Admin Specialist working in Mable's team to resolve payment issues in the Disability and Aged Care sectors. Ensuring smooth funding access for clients by handling payment inquiries.
Senior Data Scientist leveraging data science expertise to improve Mable's healthtech services. Responsible for developing machine learning models and optimising tools with generative AI solutions.
Support Partner Team Leader at HomeMade leading teams in encouraging independence and support for aged care customers. Collaborating for exceptional service, improving customer outcomes, and achieving operational excellence.
Senior SAP Developer working within multi - disciplinary team on SAP BTP platform for leading healthtech provider in Australia. Ensuring high - quality product development and team collaboration in agile environment.
Customer Operations Technical Trainer at Mable ensuring continuous improvement through training for contact centre agents. Joining Australia's fastest growing healthtech platform with impactful community support.