Product Manager focused on building scams identification and resolution experiences for CommBank customers. Collaborating with various teams to enhance customer safety and reduce scam harm.
About the role
- Gerente de Produto de Seguros managing product portfolio and market strategies, leading cross-functional teams for effective execution. Focused on data-driven decision making and regulatory compliance.
Responsibilities
- Define and manage the roadmap for insurance products (Auto, Life, Home, Travel, Credit Protection, Financial Protections, among others), ensuring continuous portfolio evolution.
- Lead product managers and product analysts, ensuring strategic alignment and high team performance.
- Conduct market analysis, benchmarking and consumer behavior studies to identify opportunities and competitive differentiators.
- Collaborate with insurers and areas such as Actuarial, Pricing and Underwriting to define rules, pricing, coverages and product profitability.
- Monitor and optimize purchase and claims journeys, analyzing funnel drop-offs and improvement opportunities.
- Track product KPIs such as conversion, cancellations, loss ratio, LTV and NPS.
- Work with Marketing and Technology teams to evolve solutions and prioritize requests.
- Drive innovation initiatives, discovery, A/B testing and validation of new products and coverages.
- Ensure regulatory compliance (SUSEP), LGPD (Brazilian Data Protection Law) and internal policies related to products.
- Serve as the product vision reference and representative to internal stakeholders and external partners.
Requirements
- Experience in product management within the insurance sector, financial services or insurtechs.
- Strong analytical mindset and data-driven decision making.
- Knowledge of underwriting, pricing, loss ratio and insurance product performance.
- Experience with agile methodologies (Scrum, Kanban) and multidisciplinary squads.
- Proven experience leading product teams.
- Excellent communication and stakeholder influence in complex environments.
Benefits
- Flexible benefits via digital platform (gym, meal voucher, food voucher, private health care, dental care, pharmacy assistance and life insurance).
- Company smartphone provided.
- Unlimited voice and data plan.
- Remote work: up to 2 days per week.
- Flexible working hours.
- Birthday day off.
- Private pension plan.
- Educational subsidy for school, daycare or nanny expenses.
- Learning and development: partnerships with educational institutions, certifications and courses.
- Internal recruitment: career opportunities in Brazil and in over 17 countries.
- Volunteer program: participate in initiatives that positively impact society.
- Special discounts on telecom, internet, TV and app services.
- Inclusive and authentic environment: we value your personality, style and individuality.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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