Product Owner responsible for HR management ERP strategies at Scopevisio. Develop features and enhance product quality while collaborating with cross - functional teams in Bonn.
About the role
- Product Manager focused on building scams identification and resolution experiences for CommBank customers. Collaborating with various teams to enhance customer safety and reduce scam harm.
Responsibilities
- You will help build scalable scams identification, lodgement and resolution experiences at pace, in a changing regulatory landscape.
- You’ll work end-to-end across all channels, partnering closely with GFMS, Risk, Operations, Legal/Compliance and Technology.
- Own and evolve the scam report experience and roadmap (journey, controls, servicing pathways, tooling and comms)
- Translate regulatory and industry requirements into clear problem statements, measurable outcomes and delivery increments
- Partner with Operations to design workable processes, triage and workflows; identify simplification and automation opportunities
- Use data and insights to diagnose failure demand, prioritise initiatives, and measure improvements (e.g., resolution time, rework, complaint volumes, loss outcomes)
- Facilitate continuous discovery with customers and frontline colleagues (interviews, service design, analysis of contacts and complaints)
- Drive alignment across stakeholders; prepare decision packs and engage in governance forums as required
Requirements
- Experience as a Product Manager (or similar), ideally in financial services, with experience in scams (preferred) and/or complaints or servicing journeys
- Strong problem framing and discovery practice (hypotheses, experiments, learning loops) and comfort working iteratively
- A customer-first mindset paired with a strong risk lens; ability to navigate policy, controls and governance
- Ability to analyse data, uncover root causes, and drive outcomes across complex stakeholder groups
- Excellent communication and influencing skills; ability to work across Technology, Operations and Risk
- Tertiary qualification in business or a related discipline (preferred)
- Risk Mindset: All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.
Benefits
- Permanent full-time
- Two roles available
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Product Manager for Pet Food Applications at Constantia Flexibles overseeing product life cycle management and sustainable innovations. Engaging with customers and translating ideas into high - quality products.
Product Manager Coffee overseeing product life cycle and driving innovations at Constantia Flexibles. Collaborating with customers and production teams in the packaging industry.
Plant Product Manager at Constantia Flexibles managing product lifecycle and developing sustainable product innovations. Collaborating with clients, suppliers, and internal teams in the packaging industry.
Principal Engineer shaping technical direction and leading Staff Engineers at Mable, a fast - growing healthtech platform. Influencing strategy while maintaining high - quality engineering practices.
Compensation & Benefits Product Owner at dentsu focusing on Workday solutions and global alignment. Driving improvements in Compensation and Benefits processes through technological project management.
Gerente de Produto de Seguros managing product portfolio and market strategies, leading cross - functional teams for effective execution. Focused on data - driven decision making and regulatory compliance.
Senior Product Manager overseeing digital projects at Sidestream, engaging in innovative solutions with a hybrid work setup. Collaborating with teams and stakeholders to drive project success in technology and impact sectors.
Senior Product Manager at Jobber focusing on enhancing the invoicing experience for small businesses. Leading strategy and collaboration across teams to reduce accounts receivable and improve workflows.
Product Manager driving the strategy and development of maritime domain awareness applications for government and defense sectors. Collaborating with cross - functional teams to optimize user engagement in data products.