Field Enablement Manager enhancing enablement strategies for GTM segments at Plaid. Driving productivity and impact through targeted enablement initiatives across multiple teams.
Responsibilities
Build trusted partnerships with GTM segment leaders to uncover workflow challenges, capability gaps, and enablement opportunities
Conduct needs assessments to prioritize pain points across functions (Sales, Account Management, Post-Sales, SDR) and propose tailored enablement solutions
Develop and deliver segment-specific enablement plans that span our core focus areas: New Hire Onboarding, Product & Industry Enablement, Sales Methodology, AI Enablement, Skills Enablement, Content & Communications, Tech Stack Enablement
Collaborate cross-functionally with Product Enablement, New Hire Enablement, Marketing, RevOps, and L&D to drive solution design and execution
Serve as the voice of the field within the Enablement team bringing segment-level insight into team planning, prioritization, and roadmap discussions
Define and track success metrics for field enablement initiatives
Iterate on programs and recommendations based on field feedback, performance trends, and business needs
Help scale enablement across segments with documentation, frameworks, toolkits, and best practices
Support onboarding and ramp initiatives with segment-specific enhancements
Requirements
10+ years of experience in enablement, sales, account management, operations, GTM or other relevant roles
Experience working with revenue teams across multiple segments
Proven track record of building enablement strategies tailored to field needs, ideally in fast-paced, high-growth environments
Ability to diagnose business problems, map enablement solutions, and influence stakeholders at all levels
Strong cross-functional collaboration skills across GTM, Product, Marketing, Ops, and L&D
Excellent communication and facilitation skills, with an eye for simplification and clarity
Familiarity with tools like Highspot, LMS platforms, Gong, Salesforce, and Salesloft
Experience working with sales methodologies such as MEDDPICC or Winning by Design
Interest in leveraging AI to drive enablement efficiency and innovation
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