Production Operations Support role ensuring accurate data entry and documentation for product launches. Collaborating with supply chain and production teams in a hybrid setting.
Responsibilities
Execute accurate, efficient data entry and ongoing maintenance across WFX (PLM), NAV ERP, and Microsoft Excel
Create, manage, and maintain purchase orders, transfer orders, bills of materials (BOMs), specifications, and launch documentation
Support product launch execution by coordinating collection readiness, completing system uploads, and assisting with sales tool setup and proofing
Ensure all required launch components are entered, tracked, and available on time to support Design, Marketing, and Sales needs
Partner with Supply Chain and Production to align material documentation, purchase orders, and transfers with production and delivery timelines
Support receiving, allocation, and material movement activities within NAV ERP as needed
Participate in ERP User Acceptance Testing (UAT) by executing assigned test cases, documenting results, identifying issues, and flagging process gaps
Maintain clear, organized, and up-to-date documentation to enable reliable downstream use, reduce rework, and support knowledge continuity
Proactively identify risks, inconsistencies, or incomplete inputs that could impact data integrity, timelines, or launches, and escalate concerns appropriately
Push back diplomatically when information, timelines, or inputs could compromise system accuracy or execution success
Demonstrate strong ownership and follow-through on assigned responsibilities, remaining calm and effective in a fast-paced, deadline-driven environment
Support smooth handoffs and continuity during coverage periods and system transitions, ensuring minimal disruption to operations.
Requirements
Demonstrated ability to perform efficient and accurate data entry
Proficiency with Product Lifecycle Management (PLM) systems (e.g., WFX), NAV ERP, and Microsoft Excel
Exceptional attention to detail with a high standard for accuracy
Strong time management skills, with the ability to meet deadlines and maintain timeline discipline
Highly organized with consistent, well-documented work practices
Ability to diplomatically push back and communicate concerns effectively when needed
Strong sense of ownership and accountability for work and outcomes
Proven ability to remain calm, focused, and effective under pressure.
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