Technician ensuring production line efficiency with high product quality standards at Owens Corning. Collaborating with teams to adhere to safety and quality initiatives in manufacturing process.
About the role
- Deposit Operations Specialist ensuring outstanding customer service for deposit products at Peoples Bank. Collaborating with customers and team members to resolve issues efficiently.
Responsibilities
- Deliver outstanding customer service by providing support with a friendly demeanor and a can-do attitude for deposit products offered by Peoples Bank
- Assist both internal and external customers with questions and problem resolution for deposit products via phone or through automated systems
- Responsible for account check back, as well as providing information, research and problem resolution for Checking and Savings accounts, ATM/Debit cards, Safe Deposit Boxes, and other deposit and customer-related issues
- Process Reg E forms, death certificates, and inactive notices
- Add and check back automatic transfers to the core system
- Maintenance debit cards
- Maintain thorough understanding of all procedures and applicable regulations
- Monitor reports, complete service requests and perform routine account/customer maintenance
- Perform special projects as assigned
Requirements
- High School Diploma or GED certificate required
- Associate’s degree preferred
- 1-year of banking experience preferred
- Strong customer care skills and attention to detail
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment
- Ability to prioritize tasks and meet designated deadlines
- Strong knowledge of Microsoft Office products
- Prior experience with Salesforce and FIS/IBS financial software products is preferred but not required
- Must be able to work in a team environment and interact in a positive manner with co-workers and management
- Efficiency oriented, self-motivated and a flexible team player who is adaptable to change.
Benefits
- 401(k) retirement plan with an employer match
- Employee stock purchase plan
- Various education assistance programs such as student loan and tuition paydown/reimbursement
- Paid vacation and holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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