Mainframe Operations Manager at Wells Fargo overseeing US Dayshift incident recovery across major Mainframe platforms. Leading technology operations with a focus on process improvement and team development.
Responsibilities
Manage and develop team of individual contributors with low to moderate complexity and risk in Technology Operations
Manage the operational outcomes of key IT services delivered by network services and operations, database services, infrastructure services including server and storage services
Identify and recommend opportunities for technology operations process improvement and development
Leverage metrics to support infrastructure associated with applications that are highly automated
Instill repeatable processes that consistently meet SLAs and OLAs
Collaborate with and consult with peers, colleagues and multiple level managers
Requirements
4+ years of Technology Operations experience
4+ years of experience in Managing a Mainframe Operations support teams in a 24/7 mission critical environment
4+ years of experience with leading major incident events driving recovery, root cause analysis and improvement opportunities
2+ years of Leadership experience
4+ years of technical experience working with JCL, DB2, VSAM, MVS, Endeavor ISPF, TSO, CICS, TWS/IWS, CA-7, etc.
Experience in mainframe administration, operations, or related roles, with progressive leadership responsibilities
Benefits
Hybrid work schedule
Equal opportunity employer
Accommodation for applicants with disabilities is available upon request
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