Hybrid Operations Coordinator

at Clever Digital Marketing

• Job title: Operations Coordinator
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: CA$63,000 - CA$73,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Toronto, Canada

About the role

• Operations Coordinator ensuring smooth office operations and supporting Finance and People teams at Clever Digital Marketing. A hybrid role based in Vaughan, Ontario requiring organizational and analytical skills.

Responsibilities

• Serve as the primary point of contact for the Vaughan office, ensuring a well-equipped, organized, and welcoming workspace.
• Act as the first line of support for office equipment (printers, meeting room tech, etc.), escalating complex issues to IT Vendor as needed.
• Lead the ordering, tracking, and timely shipping of branded merchandise for clients, new hires, and company events.
• Plan and execute the logistics for virtual and in-person team events, catering, collaboration days, and offsites.
• Manage relationships with office vendors, cleaners, and building management to ensure high standards are maintained.
• Support the Finance team with basic payroll tasks, ensuring hours and data are accurately reflected before processing.
• Track office-related expenses and assist Finance with monthly budget reconciliation and credit card coding.
• Conduct regular audits of financial and employee data across systems to ensure 100% accuracy and integrity.
• Assist in preparing regular reports on office spend and operational costs.
• Manage the full lifecycle of company hardware; responsible for ordering, inventory tracking, configuring and shipping laptops and IT equipment to remote and local team members.
• Support the Head of People by maintaining data accuracy in our HRIS (Leapsome & Deel) and ensuring compliance documentation is up to date.
• Coordinate the logistical "Week 1" experience for new hires, including access setup and welcome packages.
• Assist with basic benefits administration, including enrollment tracking and employee communications.
• Maintain confidential employee records and assist with the administrative side of performance tracking and L&D scheduling.
• Help with the administration of people programs and employee engagement initiatives, including coordinating regional collaboration days, scheduling training sessions, tracking participation, managing course materials, and coordinating vendor relationships.

Requirements

• 2+ years in Office Management, Operations, or a Junior Finance/Admin role.
• Experience in a startup or high-growth environment is a major plus.
• Advanced Excel/Google Sheets skills (pivot tables, formulas, data cleaning) are essential.
• Proficiency with GSuite, Slack, and ideally exposure to tools like Deel, Leapsome, or Expensify.
• You are a master of "getting things from A to B" and can manage shipping and inventory without breaking a sweat.
• A high level of professionalism and confidentiality is required.
• Clear, concise communication skills with a "service-first" attitude toward supporting the team.

Benefits

• Competitive compensation that includes a clear bonus/OTE structure.
• 15 vacation days + 6 paid sick days
• Comprehensive group benefits, including health, dental, and more, to support your well-being.
• An incredible team and culture. We’re a high-performance, feedback-oriented, and data-driven organization where everyone is empowered to succeed.
• A company-provided MacBook and a home office budget to help you create your ideal workspace.
• Merch, as you need it.
• A work abroad policy to support you when you need a fresh perspective or a new working environment.
• Opportunities to connect with teammates in person, whether at our Vaughan office, through meetups across Canada, or at company-wide events and off-sites.
• Founders who are truly invested in the growth and success of the company and all individuals