Territory Manager driving commercial growth for 3Shape in North Italy through relationship building and sales enablement. Engage with channel partners to foster growth in the dental technology industry.
About the role
- Account Manager at Pennylane, focusing on customer engagement and retention in financial management solutions. Aiding clients' growth through upselling and service improvements while collaborating across teams.
Responsibilities
- The role of Account Manager positions you as a Pennylane expert and places you at the heart of the customer experience.
- Your objective is to ensure our customer base grows and remains as engaged as possible.
- You will help grow Pennylane’s revenue by proposing new products and services while also contributing to customer retention.
- You are responsible for developing the customer base: Identifying opportunities for new plans with existing customers (upsell), Offering our services catalogue to customers (cross-sell).
- You help reduce churn and downgrade requests: Proactively contacting customers at risk of churn using our predictive algorithm (Health Score), Reaching out to customers who request cancellation to convince them to stay, Contacting customers who request to downgrade to persuade them to remain on their current plan.
- You contribute to product and service improvement: Escalating customer feedback to our product development teams, Collaborating with different teams at Pennylane (CS, Marketing, Sales) to improve the services offered by Pennylane.
Requirements
- Initial experience in complex sales in a role such as SDR or Business Developer, with an interest in developing account management skills.
- Strong questioning and listening skills to detect and explore issues in depth.
- An interest in technology is a plus, including familiarity with current fintech products on the market.
- Experience selling to B2B SME decision-makers, preferably to CFOs/Finance Directors or other finance leaders.
- Experience selling SaaS products is a plus.
- English proficiency (level is assessed and appreciated depending on the department you apply to).
- Enjoy working in a constantly changing environment.
- Make collaboration a priority within your team and with other stakeholders.
- Have the perspective to prioritize high-impact business actions in your day-to-day activities.
Benefits
- One of the best health insurance plans on the market (Alan Blue and Alan Mind)
- Meal vouchers (Swile card)
- Between 6 and 12 additional RTT days on top of 5 weeks of paid vacation
- The opportunity to improve your English via Busuu
- A dedicated monthly budget for all Pennylaners to support working from home or from a coworking space
- Easy access to our offices, located a few minutes from Saint-Lazare in the heart of Paris
- A BSPCE equity package
- Access to 8,000 gyms across France and more than 300 wellness and wellbeing activities via our partner Gymlib
- A Mac
- We do many sports together and regularly come together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) and our annual company retreat, which fosters strong moments of cohesion for everyone.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
International Strategic Account Manager at Footasylum driving wholesale partnerships and market expansion across DACH and beyond. Collaborate cross - functionally and execute regional plans in a hybrid work model.
Account Supervisor at advertising agency providing strategic leadership and client management. Overseeing project execution while ensuring financial health and building client relationships.
Account Manager at Twelve overseeing all aspects of client management for beauty and luxury brands. Responsible for driving strategic growth and nurturing long - term partnerships with clients.
Account Manager for HPE Financial Services managing client accounts in Denmark and Norway. Focused on maximizing revenue while addressing key business and IT challenges.
Channel Account Manager focusing on software sales revenue in India for AVEVA. Responsible for growth through assigned partners and emphasizing customer facing sales efforts.
Account Manager focusing on Mining, Metals and Minerals and Oil and Gas sectors. Managing key accounts and driving revenue growth through consultative sales and strong relationships.
Senior Enterprise Account Manager at Stryker developing innovative sales strategies for medical devices. Building relationships with healthcare executives to drive transformative multi - million dollar sales initiatives.
Account Manager managing a book of business, providing operational and administrative support to clients. Focused on renewing memberships and growing accounts through effective relationship management and cross - selling.
Store Account Manager at Puig promoting luxury brands like Carolina Herrera and Jean - Paul Gaultier. Achieving sales targets and delivering unique customer experiences.