Customer Service & Junior Property Expert role at Evalion involves customer communication and real estate valuation tasks. Position supports creation of expert assessments under guidance in Berlin or hybrid.
About the role
- Advanced Specialist in Customer Service Enablement guiding operations and service delivery across South Asia. Overseeing procurement, vendor management, and customer query resolution.
Responsibilities
- Lead day-to-day administrative operations ensuring tasks are completed on time
- Oversee vendor management, SLAs, and annual maintenance agreements
- Drive procurement operations including planning, purchase orders, inventory, and logistics
- Serve as a central point for customer servicing supporting students and external partners
- Resolve complex customer queries across Edexcel, BTEC, and PTE
- Manage financial operations including expense claims and bank processes
- Maintain reporting dashboards and prepare regular reports
Requirements
- Strong administrative, operational, and customer-facing experience
- Ideally within a multinational or education-focused environment
- Detail-oriented and organized
- Comfortable managing multiple priorities across different teams
Benefits
- Gain deep operational insights into Pearson’s business across South Asia
- Strengthening skills in customer service, administration, procurement, and financial operations
- Exposure to diverse projects and opportunities for professional growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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