About the role

  • Customer Support Representative assisting caregivers with technology-related inquiries. Providing support via incoming calls and ensuring customer satisfaction in Bee Cave, Texas.

Responsibilities

  • Answer incoming customer calls
  • Describe and explain products to customers
  • Answer basic questions and troubleshoot products
  • Offer assistance with technology used by caregivers

Requirements

  • Enjoy working with customers
  • Experience as a family or professional caregiver
  • Some technology experience
  • Commitment to long-term employment
  • Ability to provide live support calls during work hours

Benefits

  • In person training provided at our Spicewood location
  • Opportunity for growth in other areas of the company

Job title

Customer Support Representative

Job type

Experience level

Mid levelSenior

Salary

$18 - $20 per hour

Degree requirement

No Education Requirement

Location requirements

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