Business Systems Manager leading and developing the Business Systems team at System C. Focus on operational ownership, service performance, and stakeholder management.
PC
Hybrid Business Operations Specialist
Posted last month
About the role
- Business Operations Specialist supporting Electric Operations at PG&E. Identifying improvements and managing communications and trainings while coordinating with various departments.
Responsibilities
- Support department and/or line of business system needs
- Identify and implement process and system improvements
- Manage communications, coordinate and deliver trainings for essential business procedures/processes
- Drive development of new resources and tools
- Use system and personnel resources to successfully address inquiries from internal business partners
- Develop internal work procedures and initiate process improvements
- Develop and manage trainings to enhance knowledge and job skills
- Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives
- Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
- Research and data analysis; compile and prepare reports for upper management
- Provide direction and coaching to other team members
- Participate on cross functional teams, may serve as a team lead
- Manage communications
- Liaison between various departments and cross functional teams
- Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness
Requirements
- Bachelor’s degree in Business, Marketing, Communications or related field or equivalent experience
- Typically requires (Eight+) 8+ years of related experience or equivalent
- Graduate Degree in job-related discipline or equivalent experience
Benefits
- PG&E’s discretionary incentive compensation programs
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