People Operations Partner responsible for enhancing HR systems at Cresta, an AI company revolutionizing customer conversations. Focused on scalability and data intelligence in a hyper - growth environment.
About the role
- People & Culture Lead managing hiring, systems administration, and people operations for energy management platform. Focus on building scalable processes in a hybrid work environment.
Responsibilities
- End-to-end ownership of the hiring process using Ashby
- Partner with hiring managers on job scoping and alignment
- Conduct first-round interviews
- Lead and continuously improve onboarding, including technical setups
- Own all internal tools: Google Workspace, Slack, Notion, Personio, Ashby, HeyData, 1Password and more
- Manage user access, permissions, and security standards
- Lead all technical onboarding and offboarding
- Manage hardware through our leasing partner Fleet
- Build and maintain automations to streamline workflows
- Continuously improve systems, documentation, and operational efficiency
- Maintain and develop people processes, policies, documentation, and compliance
- Coordinate payroll changes, benefits, and contract updates
- Support performance cycles and day-to-day employee inquiries
- Act as a trusted partner for employees and managers
- Manage accurate employee data across HRIS tools
- Prepare contracts, letters, and confirmations
- Support basic labor-law administrative workflows
- Keep our office functional, organized, and inviting
- Manage incoming mail via Caya
- Order snacks, drinks, and supplies
- Coordinate vendors and handle daily office needs
- Drive engagement, well-being, and DEI initiatives
- Take ownership of our large annual Summer Offsite and our winter onsite
- Support internal communication, rituals, and cultural moments
Requirements
- 3+ years of experience in People Operations, Project Management, Office Management, Systems Administration, or a similar generalist role with broad operational responsibility
- Strong technical affinity and enthusiasm for tools, workflows, and automation
- Independent working style with excellent structure and ownership
- Ability to support employees and managers with a solution-oriented mindset
- Strong prioritization, organization, and self-management skills
- Solid understanding of HR fundamentals, labor law basics, and compliance
- Excellent English and German skills (C1+)
- Based in Berlin or willing to relocate (hybrid role with occasional office presence)
Benefits
- An annual learning budget
- Company-pension scheme
- Company events
- Discounted gym membership
- Public transport ticket
- E-bike or e-moped
- Futurebens or monthly vouchers - the choice is yours.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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