Hybrid HR Services, Global Strategy – Operational Excellence Lead

Posted 31 minutes ago

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About the role

  • Global process owner in HR Services leading strategic HR initiatives and driving transformations. Focused on optimizing processes and enhancing service efficiency across the organization.

Responsibilities

  • Lead the creation of a pathway to an improved future state that is consistent with Organon's Strategy, HR & GBS Operating Models, and aligned with Organon's finance strategic objectives
  • Collaborate with senior HR, IT, GBS and other key stakeholders to understand needs, gather input, communicate changes and performance, and ensure smooth implementation
  • Explore available technologies relevant to HR process and set technology standard for HR process
  • Lead strategic HR initiatives and transformation projects across HR Services teams and the rest of the HR function
  • Establish and manage consistent operational metrics and key KPI’s to ensure HR service excellence
  • Analyze process performance data and understand evolving business needs and implement changes to enhance efficiency
  • Act as a key point of contact and subject matter expert for HR service governance & compliance efforts

Requirements

  • Proven experience (15+ years) in HR service management, HR transformation, or HR operations leadership roles.
  • Strong program management and process improvement expertise, with a focus on HR services.
  • Experience in the transformation of Total Rewards administration, to include a strong view of what “good” looks like.
  • Experience in continuous improvement methodologies (e.g., Lean, Six Sigma) and experience creating a culture of continuous improvement.
  • Experience leveraging AI tools to automate and simplify the delivery of HR Services.
  • Ability to drive strategic initiatives and manage multiple complex programs in a global HR environment.
  • Strong stakeholder management, executive presence and communication skills and ability to influence at all levels.
  • Experience with HR technology and digital transformation initiatives. Workday and Service Now experience a plus.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.

Benefits

  • Health solutions that enable people to live their best lives
  • Creating an inclusive environment for all applicants

Job title

HR Services, Global Strategy – Operational Excellence Lead

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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