Global process owner in HR Services leading strategic HR initiatives and driving transformations. Focused on optimizing processes and enhancing service efficiency across the organization.
Responsibilities
Lead the creation of a pathway to an improved future state that is consistent with Organon's Strategy, HR & GBS Operating Models, and aligned with Organon's finance strategic objectives
Collaborate with senior HR, IT, GBS and other key stakeholders to understand needs, gather input, communicate changes and performance, and ensure smooth implementation
Explore available technologies relevant to HR process and set technology standard for HR process
Lead strategic HR initiatives and transformation projects across HR Services teams and the rest of the HR function
Establish and manage consistent operational metrics and key KPI’s to ensure HR service excellence
Analyze process performance data and understand evolving business needs and implement changes to enhance efficiency
Act as a key point of contact and subject matter expert for HR service governance & compliance efforts
Requirements
Proven experience (15+ years) in HR service management, HR transformation, or HR operations leadership roles.
Strong program management and process improvement expertise, with a focus on HR services.
Experience in the transformation of Total Rewards administration, to include a strong view of what “good” looks like.
Experience in continuous improvement methodologies (e.g., Lean, Six Sigma) and experience creating a culture of continuous improvement.
Experience leveraging AI tools to automate and simplify the delivery of HR Services.
Ability to drive strategic initiatives and manage multiple complex programs in a global HR environment.
Strong stakeholder management, executive presence and communication skills and ability to influence at all levels.
Experience with HR technology and digital transformation initiatives. Workday and Service Now experience a plus.
Excellent analytical, problem-solving, and decision-making abilities.
Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.
Benefits
Health solutions that enable people to live their best lives
Creating an inclusive environment for all applicants
Job title
HR Services, Global Strategy – Operational Excellence Lead
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