Sales Development Representative generating leads and supporting growth at Portnox. Driving new sales opportunities through lead generation, qualification, and pipeline development.
About the role
- Manager of Sales Development developing, training, and inspiring an SDR team at a company redefining legal operations with AI solutions. Leading sales conversations with potential customers across North America.
Responsibilities
- Recruit and coach SDRs to exceed individual targets and raise the team performance bar
- Run consistent 1:1s and coach from KPIs to improve call quality, discovery, and follow-through
- Create a positive, competitive culture with recognition, smart incentives, and team-building
- Design outbound strategies that quantitatively demonstrate improved lead generation and meeting creation
- Monitor daily outreach (calls, emails, sequences) and raise conversion from lead to qualified opportunity
- Partner closely with Sales and Marketing to align on ICP, messaging, and MQL quality.
- Set clear KPIs and personalized stretch goals all while tracking performance and pipeline health in Salesforce
- Build and share regular SFDC reports on activities, conversion rates, and trends; recommend fixes fast
- Spot process gaps and recommend changes that increase efficiency and productivity
- Understand on the deepest levels what motivates you, and each of your team members
Requirements
- 3+ years in SDR/Sales, including 1–2+ years leading or managing a team
- Proven, results-driven people leader who motivates, urges and enourages SDRs to high performance
- Hands-on with outbound playbooks, cadences, and best practices, and you iterate based on data
- Analytical mindset: you use deep metrics analysis to diagnose issues, make decisions, and track improvement
- Proficient with CRM (Salesforce) and sales engagement tools (e.g., Outreach, Salesloft, Nooks).
- Understands that the only constant in tech sales is change
Benefits
- Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.
- Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.
- Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.
- Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
- Income Protection: 100% employer-paid life and disability insurance.
- Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.
- Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.
- Community Engagement: One paid volunteer day each year to give back to the community.
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