Hybrid Senior Planner, Channel Operations

at OneTrust

• Job title: Senior Planner, Channel Operations
• Job type: Full Time
• Experience level: Senior
• Salary: $79,000 - $127,650 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ERP
• Location requirements: Hybrid, Titusville, United States

About the role

• Supports inventory management and operational excellence for Innovative Medicine portfolio at Johnson & Johnson. Collaborates with teams to ensure accurate inventory levels and resolve issues.

Responsibilities

• Manage inventory operations for the Innovative Medicine portfolio, including planning, order processing, and monitoring inventory levels to ensure accuracy and availability.
• Support operational improvement projects by analyzing processes, identifying opportunities, and coordinating with supply chain and commercial teams.
• Maintain strong relationships with Commercial Trade Relations and Customers to ensure alignment and address evolving priorities effectively.
• Support issue resolution by conducting preliminary root cause analysis, coordinating corrective actions, and supporting responses to unexpected events such as product shortages or disruptions.
• Demonstrate analytical competencies to develop dashboards, identify trends, and generate insights
• Deliver excellent customer service by proactively addressing inquiries and supporting enhancements to the overall customer experience.

Requirements

• Minimum 4 years of relevant work experience
• Proven data analytics experience to successfully organize, analyze, and interpret data to find opportunities and influence business operations
• Proficiency with MS Office Suite (Word, Excel, Outlook, etc.)
• SAP or equivalent Enterprise Resource Planning (ERP) systems knowledge
• Proven initiative, creativity, assertiveness, and leadership skills
• Ability to think strategically and implement solutions
• Demonstrated customer-centric mentality or customer-facing experience, including strong collaboration and interpersonal skills
• Supply Chain knowledge, including Order Management, Forward and Reverse Distribution/Logistics Planning experience
• Experience in the Pharmaceutical industry

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• 10 days Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year