Hybrid CRM Admin

at OneQrew

• Job title: CRM Admin
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Germany

About the role

• CRM Admin ensuring stable operation and development of the Salesforce platform over multiple entities. Collaborating with various stakeholders in an international setup to optimize and configure Salesforce.

Responsibilities

• You ensure the stable operation, continuous development and consistent use of our Salesforce platform across all entities.
• Together with another CRM Admin, you are responsible for running and developing the central Salesforce organization.
• You support the rollout and sustainable establishment of our CRM blueprint in more than 17 entities.
• You configure and optimize Salesforce (Sales Cloud, CPQ), including workflows, automations, page layouts and custom objects.
• You ensure data quality, data integrity and clear governance standards.
• You manage role and permission concepts in line with business requirements.
• You work closely with stakeholders from Sales, Marketing, Operations and IT.
• You analyze system usage and performance and proactively derive optimizations, training or support measures.
• You evaluate and integrate third-party tools to extend Salesforce functionality when required.
• You support users in their day-to-day work and run regular training sessions to increase user adoption.

Requirements

• You have at least 5 years of experience in Salesforce administration.
• You have practical experience with CRM rollouts, change-management processes and measures to drive user adoption.
• You possess a deep understanding of Salesforce architecture, in particular Flows, automations and reporting.
• You are comfortable working in an international, cross-company environment.
• Ideally, you have experience in project work or in leading small teams.
• You communicate clearly, in a structured and solution-oriented manner.
• You have excellent German and English skills, both written and spoken.

Benefits

• Shape your working day flexibly — in the way that suits you and your team best.
• We support your personal development — we recognize your expertise and potential and invest in your growth.
• Hansefit membership — access to a large network of fitness studios, swimming pools and classes across Germany to help you maintain a healthy work-life balance.
• We prioritize professional occupational safety and modern occupational health services. Together with our health partner, we provide a safe, healthy work environment that protects you in everyday work and strengthens you over the long term.
• Choose your preferred bike with BusinessBike — whether a classic bike, a sporty mountain bike or an e-bike — and make your commute or leisure time active, affordable and environmentally friendly.
• Benefit from our Corporate Benefits program with real discounts across many areas of life through exclusive offers, special promotions and attractive deals.