Hybrid Senior Business Manager – Key Accounts, Telesales

Posted 1 hour ago

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About the role

  • Senior Business Manager driving team performance and managing key accounts at Property24. Focused on achieving sales targets and implementing effective sales strategies.

Responsibilities

  • Achieve all team sales revenue targets.
  • Ensure the team uses the P24 Sales Way (diagnostic selling).
  • Conduct regular meetings for pipeline/projection review.
  • Manage under-performers monthly (with HR assistance).
  • Run motivational/reward sessions.
  • Enforce daily activity recording and analysis against contact plans.
  • Apply the P24 Sales Way at an executive-level, focusing on upselling, retention, and building strategic relationships.
  • Drive upselling, cross-selling, and repeat business opportunities.
  • Identify revenue risks and growth opportunities within key accounts and take proactive action.
  • Ensure full and compulsory usage of the interaction management system (CRM) for both self and team.
  • Resolve escalated client/CRM digital complaints/queries quickly (ideally within the same working day).

Requirements

  • 5+ years of sales management/team leadership experience.
  • Proven experience in digital sales or strategic account management.
  • Minimum 2 years working with MS Excel and Google docs.
  • Strong Analytical skills (for data/activity analysis).
  • Relationship building skills.
  • Strong verbal and written communication.
  • Organised and good time management.
  • High EQ (Emotional Intelligence).
  • People-orientated (Coaching & Management).
  • Strategic thinker (for key accounts).
  • Focused on results (thrive on high performance).
  • Able to accept accountability.
  • Believe in healthy conflict.
  • Able to show commitment.
  • Minimum: Grade 12 (Senior Certificate).
  • Tertiary qualification is advantageous.

Benefits

  • Diversity, Equity and Inclusion at OLX
  • OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply.
  • Prepare for a warm welcome, a quick test to challenge your mind and a chat.

Job title

Senior Business Manager – Key Accounts, Telesales

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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