Hybrid Proposals and Sales Support Manager – EMEA Partnerships

at Online Education Services (OES)

• Job title: Proposals and Sales Support Manager – EMEA Partnerships
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Cape Town, South Africa

About the role

• Sales Support Manager enabling sales teams to win new business through compelling proposals and delivery coordination in EMEA markets. Working closely with cross-functional teams for project handover.

Responsibilities

• Participate in selected client meetings alongside the Partnerships team to capture requirements and support the commercial conversation.
• Translate client needs into structured opportunity briefs that inform proposal development.
• Prepare tailored credentials decks and sales materials for client conversations.
• Lead the development of high-quality proposals and statements of work (SOWs).
• Collaborate with delivery teams to scope projects accurately, including timelines, resourcing, and deliverables.
• Ensure proposals are clear, compelling, and aligned with company standards and pricing frameworks.
• Coordinate internal input required to complete proposals within agreed timelines.
• Work with sales and delivery teams to ensure commercial opportunities are properly scoped and documented before closing.
• Track proposal development progress and ensure deadlines are met across multiple opportunities.
• Maintain documentation related to opportunities, proposals, and commercial agreements.
• Facilitate a seamless transition of sold projects from the sales team to the delivery team.
• Provide all necessary documentation and background information to the delivery team to ensure project success.
• Act as a liaison between sales and delivery teams to address any questions or issues during the handover process.
• Coordinate the transition of sold opportunities to delivery teams.
• Ensure delivery teams receive complete and accurate documentation, including scope, timelines, and key client expectations.
• Facilitate alignment between sales and delivery to ensure a smooth project kickoff.

Requirements

• 3–6 years’ experience in a role supporting consultative sales, proposals, or commercial operations.
• Experience preparing proposals, statements of work, or client-facing commercial documentation.
• Experience working with cross-functional teams (sales, delivery, operations or marketing).
• Exposure to professional services, consulting, learning, digital, or technology environments is advantageous.
• Strong proposal writing and commercial documentation skills, with the ability to translate client discussions into clear scopes of work.
• Highly organised with strong project coordination and time management skills across multiple opportunities.
• Excellent written communication and presentation development (particularly PowerPoint).
• Comfortable collaborating with cross-functional teams including sales, delivery, marketing, and operations.
• Strong attention to detail with a commitment to producing high-quality client-facing materials.
• Confident using CRM and collaboration tools (e.g., HubSpot, Salesforce, Monday, Asana or similar).
• Able to work effectively in a fast-pace environment, managing multiple stakeholders and time zones.
• Proactive, adaptable, and commercially curious, with a strong sense of ownership for delivering quality outputs.

Benefits

• Employee Assistance Program (EAP)
• Medical allowance
• Commute allowance
• Flexible work for genuine career-life fit
• A healthy and supportive company culture
• Generous annual leave
• Paid maternity and paternity benefits
• Study leave
• Professional development and mentoring
• Construct Culture Club events
• Company funded lunch and drinks every 6 weeks