Senior Strategic Relationship Manager at Blackhawk Network developing sales strategies for online retail partners. Focused on revenue growth and relationship building within the payments industry.
About the role
- Territory Manager leading technical sales team to expand markets in wastewater treatment solutions across the Eastern U.S. Driving adoption and managing key client relationships for innovative offerings.
Responsibilities
- Develop and implement sales strategies to achieve company's sales targets
- Monitor and analyze market trends and competitors' activities
- Manage and mentor sales team, including setting sales goals and providing training
- Collaborate with other departments to ensure smooth sales process and customer satisfaction
- Review and improve sales processes and policies to increase efficiency and effectiveness
- Understand and stay updated on company's products and services
- Provide technical support and advice to sales team and customers
- Conduct product presentations and demonstrations to potential clients
- Participate in trade shows, conferences, and other industry events to showcase company's products and services
- Conduct market research and identify potential new products or services to meet customer needs
- Build and maintain strong relationships with key clients
- Identify and pursue new business opportunities with existing clients
- Conduct regular meetings with clients to understand their needs and provide solutions
- Address any customer concerns or issues in a timely and effective manner
- Prepare and manage sales budgets and forecasts
- Monitor and report on sales performance and provide recommendations for improvement
- Ensure sales team meets or exceeds sales targets and objectives
- Identify and implement cost-saving measures to optimize sales operations
- Foster a positive and collaborative work environment within the sales team
- Communicate effectively with other departments to ensure alignment and cooperation
- Provide regular updates and reports to upper management on sales activities and results
- Collaborate with marketing team to develop effective sales strategies and materials
- Stay updated on industry trends, developments, and best practices
- Attend relevant training and conferences to enhance skills and knowledge
- Actively seek opportunities for personal and professional growth
- Mentor and coach sales team members to help them reach their full potential
- Lead and manage a team, providing guidance, feedback, and support
- Set goals and KPIs for team members and monitor performance
- Foster a positive and collaborative work environment
- Develop and implement training programs to keep team members updated on trends and strategies
Requirements
- Bachelor’s in Science or related field
- 5+ years experience, with at least 2 years experience
- 8+ years’ sales or sales related experience
- Knowledge of Municipal Wastewater, biological equipment and clarification equipment
- Strong technical skills with proficiency in sales tools and software (e.g. Microsoft Dynamics 365, CRM systems)
- Experience in developing and implementing sales strategies and plans
- Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively
- Experience managing Channel Partner Representatives
- A strategic thinker with a test-and-learn approach to marketing efforts and process improvements.
- Resource Allocation: Allocate personnel, tools, and other resources efficiently to achieve project goals. Balance competing priorities and adapt as needed
- End-to-End Project Management: Lead improvement projects from initiation to completion. Monitor progress, address challenges, and ensure timely delivery of measurable results
Benefits
- Medical
- Dental
- Vision plans
- 401(k) with company contribution
- Paid time off
- Paid parental leave
- Tuition reimbursement
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