Operations and Customer Success Lead managing corporate wellness programs in India for International SOS. Liaising with clients and overseeing service delivery with a strong focus on digital health initiatives.
OG
Hybrid Senior Dynamics 365 CRM & Power Platform
Posted 4 weeks ago
About the role
- Analyzing complex customer business processes and developing creative solutions using Dynamics 365 CRM. Collaborating with technical experts and performing project oversight for state-of-the-art architectures in a hybrid work environment.
Responsibilities
- Analyze customers' complex business processes.
- Develop customized and creative solutions based on Dynamics 365 CRM.
- Act as the technical point of contact for our clients.
- Take responsibility for the design, development, and quality assurance of D365 solutions.
- Participate in client workshops and presentations.
- Support sales with effort estimation and feasibility assessments.
- Discuss and design state-of-the-art architectures within the project team.
Requirements
- Bachelor's, Master's, or equivalent degree in Computer Science, Business Informatics, Industrial Engineering, Business Administration, or a related field.
- Several years of professional experience.
- Extensive knowledge of Microsoft technologies, particularly the Dynamics 365 CRM modules.
- Experience with enterprise software architectures.
- Strong skills in extending modules using C# and JavaScript.
- An open attitude toward AI-assisted technologies.
- Very good German language skills (C1 level).
Benefits
- Career: your professional development is our top priority.
- Mentoring: a mentor will support you with regular meetings and goal-setting to guide your career path.
- Equipment: you will be provided with state-of-the-art technology.
- Hybrid work: after successful onboarding and in coordination with your team, you will have the option to work partly remotely.
- Team: we pride ourselves on our collaborative culture.
- Benefits: we promote sporting activities, offer the option to lease a company bike (JobRad), and provide access to a company pension scheme.
- Office: bright, light-filled spaces, a coffee kitchen with free fruit and beverages, height-adjustable desks, and ergonomic chairs.
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