Analista de Requisitos SR at SCForce focusing on marketing and CRM solutions through innovative technologies. Collaborating with teams to enhance client sales potential and brand strength.
About the role
- Operations and Customer Success Lead managing corporate wellness programs in India for International SOS. Liaising with clients and overseeing service delivery with a strong focus on digital health initiatives.
Responsibilities
- Serve as the primary liaison for corporate clients regarding health check-up and wellness programs.
- Ensure smooth onboarding and engagement of corporate employees through digital platforms.
- Manage subcontractors responsible for service delivery (labs, hospitals, wellness providers).
- Conduct regular performance reviews and audits to ensure service quality and reliability.
- Oversee the integration of subcontractor tech platforms with our systems as applicable.
- Plan and execute health check-up drives, wellness sessions, and digital health campaigns.
- Ensure adherence to healthcare regulations, data privacy laws, and internal quality standards.
Requirements
- Bachelor’s degree in Healthcare Management, Business Administration, or related field.
- 10+ years of experience in program management, preferably in healthcare or wellness services.
- Strong understanding of digital health platforms and corporate wellness ecosystems.
- Proven experience in managing subcontractors and vendor performance.
- Excellent communication, stakeholder management, and problem-solving skills.
- Proficiency in MS Excel, PowerPoint, and reporting tools; familiarity with CRM or health tech platforms is a plus.
Benefits
- Health check-up and wellness programs
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Success Director leading strategic partnerships for an enterprise SaaS provider in Australia. Guiding clients through regulatory landscapes and maximizing platform value for long - term growth.
Director of Customer Success managing customer accounts and processes for Nextpower's solar technology. Leading the establishment of systems for onboarding and managing module frame customers.
Director of Customer Success at Behaviorally leading strategic client relationships and driving commercial growth. Elevating the impact of behavioral insights for top brands.
Customer Success Representative for Anova handling customer relations in IIoT solutions. Assisting customers with hardware, software, and ensuring successful integration and relationships.
Product Manager leading Salesforce CRM platform capabilities at Ford Credit. Collaborating with cross - functional teams to drive innovation and improve customer experiences.
Lead innovation strategy and customer engagement while leveraging emerging technologies at Mastercard. Drive product development and forge partnerships to enhance commercial opportunities.
VP of Customer Success at Amperity driving customer satisfaction and retention through a high - performing team. Leading customer onboarding and success while collaborating cross - functionally with key stakeholders.
Customer Success Manager at Tanium supporting customers in Tokyo's hybrid work environment. Ensuring successful outcomes and driving value from the Tanium platform with key clients.
As a CRM Consultant, analyze business processes and develop solutions using Microsoft technologies. Participate in project teams and discuss architectures with experienced professionals and students.