Manage complex and frequently changing calendars across three EVPs; schedule internal and external meetings with precision and confidentiality.
Anticipate scheduling conflicts and prioritize meetings based on strategic importance.
Coordinate meeting logistics, including space reservations, virtual links (Zoom/Teams), catering, and materials preparation.
Handle expense report processing and reconciliation (via Expensify) for the three EVPs.
Provide travel coordination support (minimal travel expected; EVPs may book directly).
Maintain organized digital and physical filing systems; help standardize shared drives for each EVP’s area.
Assist with data entry and updates in the organization’s CRM as needed, supporting larger departmental projects or clean-up efforts.
Maintain an organized tracking system for invoices, recurring deadlines (all-staff meetings), key deliverables, and ongoing initiatives across departments.
Schedule and coordinate external and internal meetings as needed (e.g., Committees of the Membership, cross-department working groups, members and/or clients).
Prepare agendas, track attendance, take meeting notes, and document key action items as needed.
Support follow-up communication and ensure deliverables are completed on schedule.
Support the organization of PowerPoint presentations and briefing materials.
Assist in compiling departmental updates or data summaries for leadership meetings.
Assist with registrations, RSVPs, and tracking attendance for conferences, member events, or industry engagements involving the EVPs.
Provide occasional onsite support for high-level meetings or events hosted by NYC Tourism + Conventions.
Screen and organize high-volume email correspondence; flag urgent or time-sensitive requests and help prioritize responses.
Serve as a liaison between the EVPs and internal teams, ensuring clear and timely communication.
Compile meeting minutes as directed.
Requirements
Bachelor’s Degree preferred or equivalent experience.
4+ years of experience providing executive-level administrative support in a fast-paced environment.
Exceptional organizational and time management skills with the ability to manage competing priorities.
Strong written and verbal communication skills.
High level of discretion, professionalism, and reliability.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with Zoom, Teams, and shared drives.
Experience with CRM systems (Simpleview experience is a plus but not required).
Collaborative team player with a proactive, problem-solving approach.
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