Training and Quality Assurance Specialist focused on empowering call center agents and ensuring standards. Collaborating with QA Departments to continuously enhance training modules and agent performance.

Neighborly brands repair, maintain, and enhance properties — to make life easier and more enjoyable for homeowners.
Our consistency and quality work are the basis for everything we do, and are what make us a leader in the home services space, as we constantly strive to "be so remarkable, we become a beloved household name." Our team of dedicated associates and franchise owners, united by service to others, comprise the foundation for unleashing our elevated products, home repair services, and an elevated customer experience to the communities we serve.
When combined with our Code of Values of Respect, Integrity, Customer Focus, and Having Fun in the Process, Neighborly sets the tone for our culture and business, and empowers the pursuit of entrepreneurship and a meaningful career.
Neighborly has over 2,000 corporate employees worldwide with the Global Headquarters located in Waco, Texas and Irving, Texas.
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Training and Quality Assurance Specialist focused on empowering call center agents and ensuring standards. Collaborating with QA Departments to continuously enhance training modules and agent performance.
Director of Systems managing performance and reliability for core platforms at Neighborly's Five Star Painting brand. Leading system planning, vendor management, and providing expertise to franchisees.
Brand Bookkeeper/Accountant handling bookkeeping and financial reporting for Neighborly's services. Supporting franchisees and maintaining accurate financial records in a remote capacity.
SEO Manager developing SEO strategies and managing cross - functional teams at Neighborly. Enhancing visibility and organic traffic through innovative SEO practices and analytics.
Sr. Local Performance Marketing Specialist handling local marketing plans, driving sales and customer growth for franchise owners. Role requires analytical skills and experience in digital marketing.
IT Vendor Analyst managing vendor contracts and performance evaluation in a technology setting. Supporting RFI and RFP processes while negotiating vendor agreements and monitoring SLAs in the US.
Talent Acquisition Manager leading recruiting efforts for Neighborly's service brands. Driving innovative strategies and managing full lifecycle recruiting processes in a hybrid environment.
Content & System Operations Specialist managing system support and content generation for Neighborly. Collaborating with teams to enhance operational efficiency in a hybrid work environment.
Category Manager in indirect procurement at Neighborly managing vendor strategies for small business solutions. Focus on financial operations, business services, and technology sourcing.
Category Manager leading fleet strategy for Neighborly service brands. Driving sourcing, negotiations, and efficiency in fleet management and operations.
Sr. Brand Marketing Manager at Neighborly, developing strategies for brand awareness and supporting franchisees. Leading cross - functional collaborations and executing marketing initiatives.
Sourcing Specialist on ProTradeNet team at Neighborly, managing vendor selection and procurement processes. Collaborating cross - functionally to align sourcing initiatives with operational needs.