Analista de Infoproduto Digital Sr overseeing strategic planning and execution of digital product launches. Collaborating with product teams to ensure market fit and narrative strength.
About the role
- IT Vendor Analyst managing vendor contracts and performance evaluation in a technology setting. Supporting RFI and RFP processes while negotiating vendor agreements and monitoring SLAs in the US.
Responsibilities
- Support RFI and RFP process for vendor selection of for technology products and software, outsourcing vendors and other IT services, infrastructure, cloud vendor and other enterprise solutions.
- Conduct market research to invite for RFP and define objective selective criteria and scoring parameters.
- Negotiate pricing and business contract terms with the vendors.
- Support bidding process to evaluate reasonable pricing.
- Monitor, analyze, and evaluate how IT Vendors perform against a set of performance and value metrics.
- Ability to Negotiate SLAs to meet business expectations, manage and track SLAs and other Key Performance Indicators for each business-critical vendor.
- Direct communication with vendors on overall performance through formal and informal channels.
- Support QBRs with the appropriate leadership audience.
- Guide vendors on QBR expectations and report out.
- Serve as a liaison between the CIO and vendors to effectively work together, communicate, collaborate, and resolve issues.
- Manage IT contracts, statement of works, scope changes, and performance against the IT contracts including compliance over the life cycle of the contractual arrangement.
- Manage relationships to ensure that customer-vendor interaction results in positive outcomes.
Requirements
- 3 or more years’ experience with negotiating and managing contract life cycles, with an emphasis on technology or IT service agreements
- 3 or more years’ experience in vendor performance management
- Experience in managing contracts in one or more IT categories, including hardware, software, and service.
- Experience working across multiple departments and teams.
Benefits
- Equity and bonus opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
NOC Analyst providing technology support for Mainframe and Cloud Core Systems in a hybrid work environment. Collaborating with stakeholders and ensuring operational efficiency for diverse customers.
Senior Analyst in financial transaction monitoring responsible for detecting suspicious activities and collaborating with various teams at a complete bank.
HR Analyst involved in payroll process and personnel administration for a leading optical communication company. Focus on compliance, organization, and support of HR activities while ensuring info accuracy.
Trade Analyst responsible for managing supply chain processes and compliance in Brazil. Ensuring timely material availability and collaboration within a hybrid work structure.
Sr. Data Analyst supporting finance and operations teams with data analysis and BI tools at Global Payments. Responsible for data management, SQL queries, and statistical analysis of business data.
Accountant managing financial responsibilities such as compliance, reconciliation, and balance closure in a collaborative, innovative environment.
Finance Analyst managing cost controls for classified government contracts at Raytheon. Collaborating with Program Management and supply chain teams for financial data analysis and reporting.
Analista Pleno de Experiência do Cliente supporting events and client interactions. Contributing to brand strength and ensuring effective partner collaboration in a law firm context.
Analista de Implantação Júnior at Bagy, focusing on client onboarding and store setup. Involves customer assistance via WhatsApp and platform configuration tasks.