Senior People Manager partnering with business managers on performance management and employee lifecycle processes. Enhancing workplace culture and supporting team leaders through change.
About the role
- Junior People Operations responsible for administrative HR tasks and maintaining employee records at iCliGo. Ensuring compliance and supporting payroll activities within the HR department.
Responsibilities
- As a Junior People Operations, you will be the first point of contact for administrative and operational HR-related matters for employees and partners.
- Ensure the efficient execution of internal processes and support the day-to-day functioning of the Human Resources department.
- Maintain accurate people data, ensure compliance with internal policies and labor regulations, and support payroll activities.
- Support the People Operations team in maintaining and updating operational guidelines and internal procedures.
- Proactively identify opportunities for process improvement.
- Organize, maintain, and ensure the accuracy of employee records and personnel documentation.
- Update and manage internal HR databases (e.g., vacation balances, absences, and leaves of absence).
- Prepare HR documentation, including employment contracts, contract amendments, and other materials related to new hires and employee lifecycle events.
- Support communication and coordination with external partners, such as insurance providers and other HR vendors.
- Assist with payroll processing by ensuring HR systems are updated with all relevant employee information (e.g., sick leave, parental leave, unpaid leave).
- Support ticket management on our service desk.
- Provide administrative support across recruitment and onboarding processes, ensuring a smooth experience for new hires.
Requirements
- Degree in Human Resources, Management, Business Administration, or a related field.
- At least 1 year of professional experience in People Operations, Human Resources Administration, or similar roles.
- Good working knowledge of Microsoft Office tools (Excel, Word, PowerPoint).
- Experience with Human Resources management software, Primavera, is a plus.
- Knowledge of labour/labor legislation and HR administrative practices.
- Strong attention to detail, sense of responsibility, and commitment to confidentiality.
- Excellent organizational and time-management skills, with the ability to manage multiple priorities.
- Proactive mindset with the ability to suggest improvements and support continuous process optimization.
- Ability to adapt to dynamic, fast-paced, and multitasking environments.
- Excellent written and verbal communication skills in Portuguese and English.
Benefits
- Competitive salary based on experience and expertise.
- Annual performance-based bonus.
- AdvanceCare health insurance.
- 24 days of annual leave (including your birthday off).
- Hybrid working model.
- Travel perks at net rates.
Job title
Job type
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