Salesforce Administrator managing a team of 50 users and ensuring CRM data consistency for fundraising and marketing teams. Collaborating with stakeholders for improvements and data hygiene activities.
About the role
- Salesforce Administrator for the GTM Systems team at Multiverse, a tech upskilling platform. Focused on delivering high-performance solutions and managing the Salesforce org to support business growth.
Responsibilities
- Lead the design and delivery of high-performance solutions using the full declarative suite.
- Act as a primary guardian of the Multiverse Salesforce org.
- Oversee the technical health and integration of our best-in-class GTM tools.
- Partner closely with RevOps and GTM leadership to translate business pain points into technical blueprints.
- Maintain rigorous data governance standards.
- Manage the deployment lifecycle using Sandboxes and modern deployment tools.
- Proactively identify friction in the user experience, creating documentation and providing technical guidance.
Requirements
- 2+ years of Salesforce Administration experience, ideally in a fast-paced, high-growth startup or "scale-up" environment.
- Advanced mastery of Salesforce Flow and a deep understanding of Sales Cloud and Service Cloud.
- A strong understanding of GTM workflows, including lead assignment (Round Robins), territory management, and sales forecasting.
- A "system-first" thinker who doesn't just fix symptoms but diagnoses root causes to implement permanent, scalable fixes.
- Strong ability to collaborate with stakeholders across Marketing, Sales, and Finance, explaining technical solutions in a way that aligns with business outcomes.
- Experience managing a modern GTM stack (e.g., LeanData, Gong, Lusha).
- Required: Salesforce Certified Administrator (201).
- Highly Desired: Platform App Builder, Advanced Administrator, or Sales Cloud Consultant.
Benefits
- 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
- Hybrid work offering - and the opportunity to take part in our work-from-anywhere scheme
- weekly socials, company wide events and office snacks!
Job title
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Not specified
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Tech skills
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