Responsible for billing and claims processing for healthcare provider. Ensuring accurate and timely claims management in compliance with company practices and standards.
About the role
- Account Manager managing integrated B2B marketing programmes for technology brands during maternity cover. Focusing on strategy, execution, and client relationship management.
Responsibilities
- Act as the primary day-to-day contact for assigned client accounts, building trusted, proactive and collaborative relationships.
- Develop a deep understanding of each client’s business, audience, objectives, challenges and success metrics.
- Partner closely with the Account Director to support account strategy, planning and growth.
- Be a confident client advisor — able to discuss marketing recommendations, campaign performance, optimisation opportunities and next steps.
- Ensure clients feel informed, supported and confident in MOI’s delivery at all times.
- Own the end-to-end management of integrated B2B marketing programmes, from briefing through to delivery and reporting.
- Translate client briefs into clear internal briefs, ensuring alignment on objectives, audiences, messaging, channels and success metrics.
- Manage multi-channel programmes, which may include: Account-Based Marketing (1:1, 1:few, 1:many), Demand generation and pipeline acceleration campaigns, Partner marketing programmes, Content-led campaigns, digital activations, paid media, events and experiences.
- Lead programme timelines, dependencies and workflows across multiple teams and workstreams.
- Ensure work is delivered on time, on budget and to a high standard, proactively managing risks and challenges.
- Create, manage and track project and programme budgets, forecasts and reconciliations.
- Maintain accurate financial tracking, ensuring scope, resourcing and costs are well managed.
- Flag risks and opportunities early, working with the Account Director to manage scope changes and commercial conversations.
- Support account growth through identifying upsell and cross-sell opportunities aligned to client goals.
- Ensure programmes are set up with clear KPIs and measurement frameworks aligned to client objectives.
- Lead regular client updates and status meetings, covering: Progress against plan, Budget and spend, Performance insights and results, Risks, learnings and optimisation opportunities.
- Work with strategy, media and analytics teams to interpret results and turn data into actionable insight.
- Help clients understand not just what happened, but why — and what to do next.
- Provide guidance and support to more junior team members where required.
- Be a positive, solutions-focused presence within the account team, contributing to a strong team culture and ways of working.
Requirements
- 2–4+ years’ experience in an Account/Project Manager or similar client-facing role, ideally within a B2B marketing agency or B2B tech marketing environment.
- Strong understanding of integrated B2B marketing, including: Account-Based Marketing (ABM), Demand generation and pipeline marketing, Partner and ecosystem programmes, Multi-channel campaign planning and execution
- Confident managing complex programmes with multiple stakeholders, timelines and budgets.
- Commercially aware, with experience managing project finances and contributing to account growth.
- Comfortable working with data, reporting and performance metrics.
Benefits
- Company pension
- Flexible blended working policy with 2 days per week in our London office – work the way that best suits you
- 23 days paid leave with annual increases after a period of service.
- 3 days to be taken over Christmas/New Year and a day off on your birthday
- Cycle to work scheme
- Refer a friend scheme
- Access to MOI’s M | University training platform to help you grow
- Employee rewards and recognition programme
- Wellness days throughout the year
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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