Account Representative role at Comfort Medical, pproviding customer service through inbound and outbound calls, presenting products and services for Patient Enrollment and repeat orders.
About the role
- Global Key Account Manager at SPX handling HVAC/cooling solutions for key accounts. Achieving revenue, profitability, and customer satisfaction goals in a diverse team.
Responsibilities
- Actively pursue key accounts (both OEM and end users)
- Work with cross-functional teams to maximize sales globally.
- Develop strategies for quoting opportunities and setting pricing levels.
- Keep the representatives focused on supporting assigned customers locally and communicating effectively local needs and issues.
- Contact and meet with customers to discuss all aspects of proposals and close opportunities.
- Meet annual sales and gross margin goals.
- Develop and cultivate customer relationships by meeting with customers, conducting presentations, and discussing existing projects.
- Regularly pass information to and from the representatives and SPX Cooling’s headquarters to assist with sales and customer requests.
- Discuss specific coil products with the representatives and approve aggressive discount levels.
- Monitor transaction pipeline to develop proper forecasts.
- Manage and track territory pricing levels, discount levels, and gross margins.
- Travel frequently to support customer needs.
- Document customer requirements for new products, as well as desired changes/enhancements for existing products.
- Influence and collaborate with R&D, engineering, marketing, manufacturing, and operations to enhance products and responsive to customer needs and marketing opportunities.
Requirements
- Bachelor’s degree strongly preferred, notably in Engineering or another technical field
- 10+ years of experience in rep management, direct sales and key account management
- Knowledge of HVAC/cooling towers
- Proficiency in Microsoft Office
- Ability to effectively manage data and understand analytics using a CRM / pipeline management tool
- Driver’s license and proof of insurance
- Willingness to travel at least 50 percent of the time
Benefits
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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