Technical Support Engineer resolving customer issues for Orb's usage - based billing platform. Collaborating with Customer Success, Product, and Engineering teams to enhance customer support experience.
About the role
- IT Support Technician at Minsait connecting innovation and efficiency in essential sectors. Providing technical assistance and support for IT systems and tools in a hybrid environment.
Responsibilities
- Noções de sistemas operacionais Windows (instalação, configuração e suporte).
- Conceitos básicos de redes e conectividade.
- Pacote Office 365 (Word, Excel, Outlook, Teams).
- Experiência com ferramentas de chamados (ex.: GLPI, ServiceNow, OTRS, etc.) será diferencial.
- Conhecimentos básicos em ITIL (diferencial).
Requirements
- Formação técnica em TI ou áreas correlatas;
- Experiência na função;
- Disponibilidade de atuação Híbrida;
- Residir em Aracaju/SE.
Benefits
- Plano de Saúde subsidiado pela empresa para o titular.
- Opção de inclusão de dependentes no Plano de Saúde com desconto em folha de pagamento.
- Assistência Odontológica (opcional).
- Opção de inclusão de dependentes no Plano de Assistência Odontológica com desconto em folha de pagamento.
- Vale Refeição ou Vale Alimentação.
- Vale Transporte (opcional).
- Impact & Care - Programa de Orientação Pessoal que visa oferecer suporte emocional e aconselhamento com orientação confidencial nas áreas psicológica, jurídica, financeira, social e pet sem custo para titular e dependentes legais.
- Gympass - Wellhub (Acesso a mais de 700 academias em todo o Brasil com planos a partir de R$ 29,90 descontado em folha de pagamento).
- Opção de inclusão de dependentes no Gympass - Wellhub (até 03 dependentes - pago via cartão de crédito).
- Acesso a Udemy de forma pela nossa intranet.
- Parcerias com grandes marcas de consumo.
- Convênio com o SESC para titular e dependentes.
- Convênios para descontos com instituições de ensino (graduação e pós-graduação) e escola de idiomas/Certificadoras.
- Seguro de vida em grupo.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Lead subject matter expert efforts on Teradyne platforms and support Product Development process in Seoul, KR. Analyze trends for system reliability and provide customer support.
Senior Support Engineer providing technical support to dental practices at Overjet. Handling inquiries and troubleshooting issues while assisting with customer success requests.
Technical Support Engineer providing 2nd level support for SCADA systems in a hybrid model. Collaborating with service technicians globally and assisting in product release processes.
Senior Desktop Support Technician managing DHS desktop computing environment and peripherals. Providing advanced end user support and maintenance in a hybrid role across Allegheny County.
Warehouse material handler ensuring product quality and order accuracy at Thorne. Role involves receiving deliveries, conducting inventory, and maintaining a safe work environment.
Sales Support Analyst managing the overall administration and oversight of sales support activities. Responsible for new processing, client setup, and issue resolution for Highmark Health.
Field Service Support Technician providing in - home installations and service for Connect America's Lifeline products. Seeking a compassionate individual for customer service roles in the Detroit area.
Support Engineer at Zinc providing tech support for user issues. Collaborating with Customer Success and Engineering teams to resolve bugs and improve processes.
Join a global team as Technical Support Specialist assisting customers with support requests. Shape customer experience through innovative solutions and collaboration with cross - functional teams.