Administrative Assistant supporting Georgia Humanities at Emory University. Handling office compliance, correspondence, scheduling, and financial record maintenance.
About the role
- Assistant Front Office Manager at Meliá Zahara Villas & Resort, managing guest relations and team priorities for optimal service delivery.
Responsibilities
- Garantizarás que el equipo esté informado diariamente sobre las prioridades para personalizar el servicio
- Tareas en ausencia de la FOM
- Desarrollar relaciones de alta calidad con los huéspedes durante toda su estancia
- Supervisarás y aseguraras el cumplimiento de los estándares de Meliá.
- Deberás maximizar las ventas y potenciar el programa de Upselling
- Realizarás un seguimiento continuo para asegurar el bienestar del cliente durante su estancia y superar sus expectativas
Requirements
- Experiencia mínima de 2 años en posición similar
- Inglés nivel alto, valorable otros idiomas
- Amplio conocimiento en los procesos operativos "back office"
- Alta orientación al cliente y trabajo en equipo
- Persona proactiva, dinámica y con alta vocación de servicio
Benefits
- My MeliáRewards: Participa en nuestro programa de fidelidad exclusivo, disfrutando de beneficios y ventajas únicas.
- My MeliáBenefits: Aprovecha la compensación flexible y los descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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