Employee Benefits Account Manager servicing and maintaining client accounts while supporting clients’ needs effectively. Working closely with colleagues and clients to ensure satisfaction and growth opportunities.
About the role
- Account Manager responsible for managing relationships with Corporate and Fortune 500 clients in the medical technology sector. Focused on client satisfaction and driving business growth through tailored solutions.
Responsibilities
- Manage and develop relationships with Corporate and Fortune 500 clients (primarily English speaking), ensuring high levels of satisfaction and long-term partnerships
- Act as the primary point of contact for key clients, overlooking each program, handling inquiries, escalations, and strategic discussions
- Identify new business opportunities within existing accounts and drive upselling and cross-selling initiatives
- Analyze client needs and offer tailored solutions to maximize customer success
- Collaborate closely with internal teams (Sales, Product, Customer Service) to ensure seamless client support and service delivery
- Provide reports and insights on client performance, contract management, and account growth
- Stay up to date with industry trends, competitor activities, and client needs to proactively adapt strategies
Requirements
- Bachelor/ Master Degree in business administration (or similar) or several years of experience in Account Management, preferably managing large corporate or enterprise clients
- Proven ability to build strong, long-term relationships with key stakeholders at all levels
- Strong problem-solving skills and ability to proactively address client challenges
- Ability to quickly adapt to new systems and tools
- Excellent communication, negotiation, and presentation skills
- Fluent English skills (C1/C2 level) are essential; additional language skills, such as German or French, are a plus
- Core working hours, but willingness to work flexible hours for responses in other time zones
- Proficiency in MS Office Suite
Benefits
- A secure job in an internationally growing company in the expanding medical technology / IoT market as a full-time permanent position
- An interesting and varied role in a friendly team
- Excellent public transport connections and discounted company tickets
- Flexible working hours with the option of flexitime
- Possibility to work from home by arrangement
- Modern office with air conditioning
- Company training and development
- Company events
- Company phone (where applicable)
- Free beverages
- Free parking
- Employee discount program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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