About the role

Sales Specialist in the Event and Congress industry at m:con - mannheim:congress GmbH. Responsible for customer acquisition, relationship management and event planning in a dynamic team.

Responsibilities

You enjoy direct customer contact, like being on the road, and want to make an impact through personal commitment?
You open up new business areas with your sales talent and secure additional clients.
You proactively contact potential customers and acquire leads in the core segments of the events industry — including associations, event and trade fair agencies, congress organisers (PCOs) and companies from the healthcare and industrial sectors.
You maintain and continuously expand existing customer relationships to ensure long-term partnerships.
You are responsible for new customer acquisition for both the in-house sales business and the PCO and event agency divisions.
You plan and execute client events, develop new acquisition formats and handle trade fair activities including planning, on-site support and follow-up.
You organise your field appointments independently and take responsibility for your sales territory.
You report quarterly on your acquisition activities and lead generation to the department head and/or management.
You conduct conversations with empathy and tact, adapt your style flexibly and know when a formal, conservative approach is required and when a moment of humour builds trust.
You prepare proposals, coordinate projects and develop strategies to provide optimal customer care.
You actively contribute to the further development of our service areas.

You have several years of professional experience in sales, preferably in the events or service industry.
You hold a degree in Event Management or a comparable commercial, industry-specific or business administration qualification.
You demonstrate strong communication skills, negotiation ability and a confident presence.
You are enthusiastic about events and bring a good network in relevant industries.
You are flexible, resilient and enjoy continuously improving our services — combined with a strong customer- and service-orientation.
Ideally, you are familiar with pharmaceutical codes (e.g., FSA, HWG).
You work in a structured and independent manner but are also a true team player.
You have a very good command of English, spoken and written.
You have a good understanding of cost management, budget administration and financial controlling.

You will become part of a committed team at an established congress and event agency as well as the CongressCenter Rosengarten.
You will work on varied projects with national and international clients.
You will have the opportunity to contribute your own ideas and actively shape the development of our services.
You will benefit from flat hierarchies, short decision-making processes and an open, appreciative working environment.
You can rely on a modern working environment and flexible planning of your field appointments.