Hybrid Account Manager

Posted 8 hours ago

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About the role

  • Account Manager for Deliveroo managing restaurant partnerships in Belgium. Ensuring tailored project delivery and revenue growth while operating from Brussels office and in the field.

Responsibilities

  • You will report to the Head of Restaurants Unit.
  • Your role as the Account Manager is to liaise between Deliveroo and our key restaurant partners in Belgium.
  • You will work onsite from our offices in Brussels and also be on the road visiting your portfolio of partners.
  • Developing and managing long term strategic partnerships with around 30-40 national restaurant brands
  • Ensuring delivery of tailored partner specific projects to fulfil agreed goals from inception to implementation
  • Monitoring and analysing performance of partner specific KPIs, preparing and presenting partner performance review meetings with senior stakeholders
  • Increasing revenue from existing accounts by consulting on best practice and developing partner strategies
  • Working cross functionally within the business to optimise partnerships, leading all aspects internally and externally
  • Manage the relationship with a large number of restaurant partners in order to ensure a win-win collaboration all over Belgium.

Requirements

  • You will be passionate about food, love restaurants and are highly methodical with a strong sense of the commercial side of a business.
  • 2 years + of Account management experience
  • Good knowledge of the restaurant industry
  • Commercial: You know how to negotiate, anticipate sales discussions, and maintain a quality portfolio (contractual discussions, negotiations to set up sales tools, etc.).
  • Analytical - able to analyse data to improve performance for our store partners
  • You love being out in the field, and you're involved in everything that's operational in your area.
  • Customer-centric - focused on our customers. Use quantitative and qualitative data to build a service that is operationally excellent for our customers.
  • Native or fluent in Dutch with a good understanding of French + English

Benefits

  • Become a key member of a fast-growing, exciting start up changing the food delivery landscape
  • Work with people who love what they do every day
  • A market-based salary
  • A Macbook, fee for telephone costs, Health insurance (Alan), company car, meal vouchers
  • Fee for sport activities
  • Lots of delicious food!

Job title

Account Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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