Account Manager for Deliveroo managing restaurant partnerships in Belgium. Ensuring tailored project delivery and revenue growth while operating from Brussels office and in the field.
Responsibilities
You will report to the Head of Restaurants Unit.
Your role as the Account Manager is to liaise between Deliveroo and our key restaurant partners in Belgium.
You will work onsite from our offices in Brussels and also be on the road visiting your portfolio of partners.
Developing and managing long term strategic partnerships with around 30-40 national restaurant brands
Ensuring delivery of tailored partner specific projects to fulfil agreed goals from inception to implementation
Monitoring and analysing performance of partner specific KPIs, preparing and presenting partner performance review meetings with senior stakeholders
Increasing revenue from existing accounts by consulting on best practice and developing partner strategies
Working cross functionally within the business to optimise partnerships, leading all aspects internally and externally
Manage the relationship with a large number of restaurant partners in order to ensure a win-win collaboration all over Belgium.
Requirements
You will be passionate about food, love restaurants and are highly methodical with a strong sense of the commercial side of a business.
2 years + of Account management experience
Good knowledge of the restaurant industry
Commercial: You know how to negotiate, anticipate sales discussions, and maintain a quality portfolio (contractual discussions, negotiations to set up sales tools, etc.).
Analytical - able to analyse data to improve performance for our store partners
You love being out in the field, and you're involved in everything that's operational in your area.
Customer-centric - focused on our customers. Use quantitative and qualitative data to build a service that is operationally excellent for our customers.
Native or fluent in Dutch with a good understanding of French + English
Benefits
Become a key member of a fast-growing, exciting start up changing the food delivery landscape
Work with people who love what they do every day
A market-based salary
A Macbook, fee for telephone costs, Health insurance (Alan), company car, meal vouchers
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