Claims Account Relationship Manager at AIG managing claims relationships for multinational accounts while ensuring service excellence and client satisfaction.
About the role
- Account Manager managing a portfolio of clients for insured employee benefits in a hybrid role at Mercer. Collaborating with clients to achieve their strategic goals for benefits management.
Responsibilities
- Manage a number of client relationships and provide advice with regards to global insured benefits
- Oversee the implementation and ongoing management of GBM appointments and maintain client satisfaction
- Work proactively and closely with all members of the client team to influence delivery
- Liaise directly with senior-level Global Client Managers
- Support with the execution of the client’s global benefit strategy
- Oversee the coordination of local in-country colleagues in their role of local specialist/brokers
- Support clients to monitor their employee benefit programs around the world
- Stay up to date with changes in international employee benefit trends
- Proactively look for opportunities grow client revenue
Requirements
- Proven consulting, client management or broking experience
- Previous experience in the Insurance, Financial Services or Employee Benefits sectors
- A client focused mindset, with relevant client facing experience
- Ability to consult, analyse and communicate on insured employee benefit related products
- Excellent communication skills, both written and verbal, with strong attention to detail
- Experience in simultaneously managing multiple projects/tasks and have an organised approach
- Results-orientated, accustomed at setting high standards
- Be a self-starter, fast learner, with the ability to work independently or as part of a team
Benefits
- Professional development opportunities
- Supportive leaders
- Vibrant and inclusive culture
- Flexibility of working remotely
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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