After Sales Manager focusing on driving growth in service product sales across UK and South Africa. Proactively identify and develop aftermarket opportunities with strong customer engagement.
Responsibilities
Drive after-sales orders and revenue across the UK and South Africa
Engage customers through multiple channels (phone, email, digital platforms)
Own the sale of service solutions
Partner closely with local service teams
Build strong customer relationships
Manage the full after-sales sales cycle
Maintain a healthy, transparent sales pipeline
Collaborate across Malvern Panalytical
Requirements
Strong foundation through education and experience
Bachelor’s degree or equivalent practical experience
Exposure to analytical instrumentation or service-led organizations is a plus
Results-driven and proactive approach
Outstanding communication and relationship-building skills
Confident sales capability, including negotiation, closing, and pipeline management
Supported by experience using CRM tools such as Salesforce (or the willingness to learn)
Digitally curious and data-informed
Comfortable using AI, digital tools, and insights to drive lead generation, forecasting, and customer-focused decision-making
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