Business Development Manager guiding healthcare clinicians through the onboarding process. Driving sales execution and ensuring effective utilization of Lyrebird’s product features.
Responsibilities
Own inbound opportunities from first contact through to close.
Qualify opportunities, understand buying motivations, and progress deals with intent and structure.
Handle objections confidently, follow up with clarity, and ask for commitment when the time is right.
Maintain accurate pipeline visibility and communicate progress clearly to leadership.
Guide clinicians through Lyrebird with clear, confident demos tailored to their workflow.
Identify a clinic’s primary pain points early (documentation, letters/forms, after-hours admin, workflow friction) and prioritise the workflows that create the fastest “aha” moment.
Support onboarding and early activation so new customers reach meaningful usage quickly.
Ensure the first 30–60 days are exceptional by removing friction and supporting confident use.
Monitor early usage signals and step in when support, education, or guidance is needed.
Expand within and across practices — cross-selling and up-selling where there is genuine value.
Collect feedback from clinicians and share insights with Product, Support, and Operations.
Ensure a premium experience for every new practice engaging with Lyrebird.
Requirements
Experience in sales, business development, or revenue-focused customer roles (ideally SaaS, healthtech, or complex services).
Strong communicator: clear on calls, confident in demos, effective in objection handling and follow-up.
Able to manage high-volume inbound interest while prioritising high-impact opportunities.
Naturally curious and able to become highly fluent in a product quickly.
You connect customer problems to commercial outcomes.
Positive, reliable, and comfortable working in a fast-growing, evolving environment.
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